# Simwood

> Simwood is the software defined carrier (est. 1996, UK & US): a wholesale telecoms operator with a wholly owned network, offering Conversational AI and Conversation Intelligence in the call path itself. Straight-talking. Forward-thinking.

Key facts: founded 1996 as the world's first internet-to-mobile SMS gateway; API-first since 1996; three UK availability zones plus a Global Edge in London, Virginia, Sao Paulo, Cape Town, Mumbai and Sydney; direct interconnects with all four UK mobile networks; 100% SLA with last outage in 2018; CLEC licensed in 21 US states; employee-owned and debt-free; blocks roughly 5% of call attempts as nuisance or scam at its own cost.

## Products
- [Carrier Services](https://simwood.com/carrier.html): wholesale numbers, termination, trunks, SMS, interconnect
- [Hosted](https://simwood.com/hosted.html): white-label PBX, SIP trunks and residential VoIP
- [Partner Portal](https://simwood.com/hosted-partner-portal/): the commercial back office behind white-label Hosted - partner-set pricing, tariffs and bundles, branding and account templates, team access with scoped permissions, and reporting including profit per call
- [Conversational AI](https://simwood.com/conversational-ai.html): voice agents live in under a minute, on any carrier via BYoC
- [Conversation Intelligence](https://simwood.com/conversation-intelligence.html): real-time in-call signals, webhooks, whispers and vCon memory - switched on per trunk, number or call by the customer
- [The Simwood Potato](https://simwood.com/potato.html): the network architecture everything runs on
- [Microsoft Teams](https://simwood.com/microsoft-teams/): numbers live in Teams via Operator Connect, meshed into eight global Microsoft PoPs; hybrid Teams-plus-SIP estates welcome. Extended on Hosted as [Teams on Hosted](https://simwood.com/hosted-teams/) - a UC-seat Teams credit, PBX co-existence, short-digit dialling
- [API](https://simwood.com/api/): API-first since 1996; one authenticated gateway (Bearer token with scopes) over numbers, routing, CDRs, SMS/SMPP, Conversational AI and Conversation Intelligence. Main API docs at docs.simwood.com. Hosted PBX currently has its own API on a separate site (developer.simwood.com), merging into the main API in due course

## Who builds on Simwood
- [AI Voice platforms, CCaaS, CPaaS and SaaS with embedded communications](https://simwood.com/build-on-simwood.html) - direct UK PSTN interconnect, STIR/SHAKEN, high concurrency, UK data residency, without a CPaaS middleman's margin. Regulated-sector ready (banking, insurance, healthcare, public sector).

## Company
- [About](https://simwood.com/company.html)
- [Contact](https://simwood.com/contact.html)
- [Developer documentation](https://docs.simwood.com)
- [Blog](https://simwood.com/blog/)
- [Whitepapers](https://simwood.com/whitepapers.html)