You have all the tools you need to
configure your own phone system

No lengthy calls to service providers. No being put on hold. Through an user-friendly interface you can set your own call diverts, incoming numbering, time-based routing, call identifiers, IVR menus, on hold options and much more.

Talk to your customers as a team,
no matter where you are in the world.

We looked at how businesses were using the phone and decided to develop a better system. We call it Simwood Direct – making it easier for businesses to communicate more effectively and streamline productivity.

Enjoy complete flexibility and control

Use anywhere.

Connect your mobile, computer,
tablet or compatible desk phone to make
and receive calls anywhere. Your callers
will never know the difference.

Track performance

View your team’s activity in real-time,
track performance, listen to call recordings
and much more; all in our powerful,
easy-to-use web portal.

Integrate your CRM

Streamline customer communications
and call handling efficiency with inbound number recognition, screen-popping,
click-to-call and activity logging.

More reasons to to choose
Simwood Direct

Up and running

We prefer to do everything in an open and honest fashion. Our live status page provides real-time visibility into both current and historic system performance.

Here to help

UK-based support, when you need it. Get help via phone, chat or email, or search our extensive knowledge base to quickly find answers to your questions.

Developer API

Fancy yourself as a bit of a tech whizz? Why not integrate your own systems and create applications using our RESTful API? Visit our Developer Site for more details.

You’re in good company

Teams who are already working better together with Simwood Direct.

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