Introducing Simwood

We are a dynamic telecoms carrier service specialising in innovation-driven Carrier Service VoIP telephony. Our smart, feature-rich hosted voice platform enables our partners to deliver an industry-leading service to their customers.

With a wholly owned and operated network, a team of highly specialised engineers, ground-breaking fraud protection and an uncompromisingly honest approach, we are a rare find in the telecom industry.

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Carrier Services

We offer the whole range of carrier telephony services including SIP Trunks, Numbering, Termination, Connectivity, IP Transit and SMS.

Our rock solid network, powerful APIs and unparalleled anti-fraud controls are backed with industry-leading expertise, innovation and experience.

We provide a 100% SLA on voice carrier service and if we have an actual outage, We’ll pay you 25 times the channel or number rental you paid during the period affected.

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Partner

Our entirely in-house built PBX platform gives you everything you need to create a powerful hosted telephony business. Simwood has over 20 years of industry knowledge, which means you are partnering with someone who really gets it.

With a truly white labeled portal, self-sufficiency over your customers, no hidden costs and the flexibility to build your own tariffs, partnering with us opens up a world of possibilities. And, our unique partner platform enables your business to grow from a partner to a Carrier Service.

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Why Simwood?

A rock solid network

Our highly advanced and ever-evolving telephony network has been built from the ground up by our team of exceptional engineers. By controlling every element of our infrastructure, we can ensure your calls get the priority they deserve. There are no delays from supply chains, no blaming ‘service providers’; we own our network and take pride in operating it so your service won’t skip a beat. Underpinned by ground-breaking technology, our network is constantly being updated and advanced so it never ceases to add value to our customers.

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Built by real engineers

For over 20 years we have been pioneers in the industry, innovating the latest technological developments and shaping future technologies. Our position at the heart of the communities we belong to, and our thought-leadership, mean we punch dramatically above our weight in international circles. Our customers benefit from the very best that technology has to offer because we remain five steps ahead of the herd. Great pains are taken to own and operate all equipment and network hardware, where it adds value to do so. This means our engineers have access to every element of your service, without having to rely on a less experienced third party.

Transparency and integrity

The Simwood team are savvy, smart and straight-talking. We don’t overstate our capabilities; we push boundaries and share our findings with our customers; because we really want you to benefit from the latest and most advanced telecoms technology. We are competitive on pricing and passionate about transparency. Our priority is providing a superior service with an honest attitude; you will find absolutely nothing sneaky or untoward at Simwood. You will never find a hidden cost or have to pay a ‘bolt-on’ price. Our team will go above and beyond, striving for an open and fair telecommunications marketplace.

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User-friendly portal

Our powerful portal is wonderfully easy to use. It represents 100% of the rich features and functionality of our API but in an instinctive, user-friendly format.  Whether carrier service or partner, we want our customers to be totally in control of our services. The portal allows our carrier service customers to treat our infrastructure as their own, with a 360° view of their account and the freedom to manage their business the way they need to. Our partners gain ultimate control of their customers via the portal; easily setting account limits, creating new price plans and more. Partners can deliver an industry-leading portal designed to be entirely intuitive; giving their customers quick access to call analytics, call configurations, management of SIP trunks and more.

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State of the art fraud protection

Our world-regarded fraud analysis is made available exclusively to our customers first; architected into our carrier service platform as standard. Our partners can rest easy, as we look after all of this behind the scenes, so you don’t have to. We put extraordinary efforts into protecting you from fraud, spending more money on research and development per year than on sales and marketing. To us it is unthinkable that we would profit from your misfortune. This is unfortunately not unheard of in the industry. Our advanced anti-fraud systems are three fold; we set traps for hackers to identify them before they can target our customers, we obtain real-time information on calls to identify unusual traffic before the call has even ended and we provide an unparalleled range of controls allowing you to limit certain calls.

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