Junior Porting Administration Agent

This is an opportunity for a bright, articulate and keen person to join a longstanding, expert telecoms company who are on a mission to create positive change. No experience is necessary as full training will be given.

We are looking for a Junior Porting Administrator to join the Operations team to, initially, process the daily porting work with the opportunity to progress to more complex porting issues and challenges.

As this role involves building relationships with multiple stakeholders including our customers and telecom peers, you will possess excellent communication skills, be articulate and confident.

What your day to day activities will look like:

  • Handling the daily flow of import and export requests at the Retail and Wholesale level
  • Interacting with customers and Telecom peers
  • Liaising with Operations and Accounts staff
  • Opportunities to be involved with other aspects of the business

As a Porting Administrator you will need:

  • A basic understanding of telecoms
  • Excellent verbal and written communication skills
  • Excellent attention to detail
  • Patience, and the ability to remain calm under pressure
  • Excellent problem solving skills
    While knowledge and experience of number porting would be helpful, it not mandatory as full training will be provided

Why Simwood?

We put our people first and care about our culture. We value and encourage our team to take initiative, be proactive and hold themselves and others accountable. We support your career through both on the job experience and formal learning and development opportunities. We’re an innovation-driven and straight-talking telephony provider to wholesale, enterprise, reseller and businesses. We’ve been doing this for 25 years and our business practices have always been built on transparency. We champion a fair and open telecommunications marketplace and we strongly advocate for the protection of our customers’ interest.

The telecoms industry is transforming with VoIP becoming mature in the marketplace and full fibre broadband coverage increasing too. We have our own network and continue to develop our own hosted VoIP platform so we’re well placed to continue our growth in a new era.

Benefits

Simwood is a vibrant company looking for staff who are highly motivated with a can-do attitude. The reward and recognition of our team is very important to us and we offer the following perks:

  • Flexible working
  • Private health insurance
  • Death in service
  • Share options
  • Kitchen with snacks
  • Car washing
  • Haircuts
  • Cycle to Work Scheme

Our values underpin our culture, so it is important you can demonstrate the following:

  • Openness
  • Fairness
  • Innovation
  • Independence
  • Influential

How to apply and the process

Apply now

Direct applicants only please

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