Despite the ubiquity of e-mail, fax remains an important business tool. Our inbound internet-based fax service means customers can easily receive fax messages delivered as a PDF in their email inbox. A traditional fax machine uses a standard telephone line whereas switching to a digital fax to email service involves porting the number and allocating an email address to that number.
Customers can switch a number from fax to voice all within our user-friendly portal and we have a selection of numbers capable of receiving fax as well as porting in their fax numbers.
Of course, if customers would like to continue to handle fax themselves through a physical fax machine, you can move this to our VoIP service using an ATA on a regular phone extension, as that also supports T.38. We fully support T.38 on all our numbers and termination.