The Simwood Potato®
Every feature of our advanced, globally distributed core is available to anyone, anytime, on a Bring Your Own Carrier (BYoC) basis, allowing you to rapidly deploy value-add features to your customers in a risk-free way. Leverage any of our technology, without compromising customer ownership, your position in the value chain, or engaging in number portability, anywhere in the world. If you place the Simwood Potato® in the call path, you get access to all of this and more.
The power?
Easy Onboarding
From creating an account with us to using any of these features, it takes less than the time to make a cup of coffee.
Risk-Free
Using the Simwood Potato does not require number portability or any involvement by us with your customer and we have several no-commit pricing tiers. If we don’t deliver, you can remove us as quickly as you started with us.
Reduce Costs
Use the Simwood Potato in place of racks of capital-intensive SCs and other devices, on a pay-per-use model that
Full Accountability
Simwood’s platform is proprietary. We can’t blame third-party vendors, upstream carriers, or anyone but us. If something’s wrong,
there’s only one culprit, and we won’t try to tell you otherwise.
Derisk Customer Migrations
Do you have a large, blue-chip, customer migrating from a basement PBX to Teams? Place the Simwood Potato in the call path, and dual home DIDs simultaneously on the PBX and Microsoft.
Automation First
Every aspect of our service can be controlled through our intuitive REST API or via our Portal entirely your choice how you configure our
products.
Maintain your existing relationships
BYoC inbound and outbound means you have a choice to use our own quality A-Z, or your own nexus of relationships. Avoid carrier-envy by using our functionality without compromising your existing commitments to other providers.
With a single API integration,
Our customers can access various powerful features like call recording, UCaaS, POTS replacement, sentiment analysis, and more at carrier scale.
Feature-Rich Experience
Call Recording
Drop calls directly into your customers’ S3 compatible storage, and avoid numerous compliance headaches.
Overnight Al Story
Sentiment analysis, transcription, tag analysis, conversational Al. In just a few minutes, tell our Al agent who it is, provide it links to your knowledge base and other materials, and sit back and wait for your CRM to be populated with leads
Teams Reimagined
Every feature of our network can be placed in front of Microsoft Teams, to deliver an unrivalled value-add experience to your customers.
CRM integrations
Integrate 300+ CRMs into the call flow and enhance your end user experience.
White-label UCaas
Our feature-rich hosted PBX is fully customizable to your image and branding. Create your own bundles using your own numbering and minutes.
WhatsApp Business Integration
Our WhatsApp Calling feature will enable any number to register on WhatsApp and receive calls from over 3 billion users. Effortlessly integrate a WhatsApp channel into your Microsoft Teams Contact Centre, embed Conversational Al into WhatsApp voice and messaging, or anything else you can imagine with the Simwood Potato®. Read more here.
Robocal Mitigation
Simwood deploys state-of-the-art proprietary robocall and scam call detection algorithms. This means your end users receive less spam, and it also enables you to onboard wholesale customers, safer in the knowledge that your relationships with your carriers won’t be jeopardised with bad traffic.
Fraud Controls
The Simwood Potato makes 250+ decisions during the call setup process, without increasing post-dial delay. Reduce the risk of bill shock and the cost of third-party solutions by telling the Simwood Potato your risk appetite.
Compliance Friendly
The Simwood Potato’ is deployed in physical infrastructure around the world, meaning signaling, media and data need never leave the country in which your customer is based. BYoC reduces pesky issues about number suballocation, number portability and calls to 911 and their global equivalents. As a UK- headquartered company, Simwood is subject to the most stringent telecoms security laws on the planet, meaning you can sell to large institutions and governments alike, without worrying about their peering under our hood.
Resilience
OK, we’ve never tested this, and we never want to, but our network is designed for 80% of it to fail (four of five global availability zones) and our customers not to notice. Our 100% uotime SLA is backed by a 25x credit guarantee.
