Freephone Rate Reductions

Simon Woodhead

Simon Woodhead

14th January 2014

The OFCOM Narrowband Review is increasing the cost of incoming calls, effective February 1st.

We will be absorbing these changes for Freephone and, additionally, owing to our billing efficiency and the design of our SS7 network, are able to reduce the charges we levy for calls coming in to Simwood Freephone numbers.

Effective January 20th our Freephone rates will change as follows:
(our current pricing can always be found in the Knowledgebase)

Day Evening Weekend
Normal Calls 1.3ppm 0.9ppm 0.9ppm
Mobile Originated 1.3ppm 0.9ppm 0.9ppm
Payphone Originated 51.3ppm 50.9ppm 50.9ppm

Where appropriate, Virtual Interconnect customers will be charged the above rates for their number ranges, with an adjustment (generally a refund) back to actual cost in the monthly reconciliation.

Know the cost before you answer
As you have had no simple way of determining where a call originates, and thus what it will cost, you will now find an X-Origin header in our INVITE where appropriate. This will be set to “mobile” or “payphone” as appropriate and will not be present for normal calls, enabling you to respond accordingly. e.g;

X-Origin: payphone

Other networks do not tell you that a call may trigger a surcharge which can lead to expensive surprises when their CDRs eventually arrive. With clear advice of charges, real-time CDRs and a clear portal for reconciliation we look forward to Simwood being the home for your future 0800/0808 business.

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