Straight-talking, in writing

The Simwood blog.

Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.

A personal update

Last year I was diagnosed with locally advanced colon cancer. Aggressive chemo, surgery, more chemo, and today I am back. What it taught me about the…

Welcome to 2013, Gamma

Gamma's September newsletter announces encrypted signalling and media on one platform, alongside third place in a global trustworthiness ranking. We…

A sad day for the market

BT has bought TalkTalk and PXC out of administration. The company that kept the incumbent honest is now part of the incumbent. What that leaves the r…

Honey, I'm home.

While those who have been around a while probably don't need me to introduce myself, for those who are new here, I’m Victoria. I’m a Level 2 Customer…

One job in sixty years

James Bessen followed 271 US occupations from 1950 to 2010. Automation eliminated exactly one: the elevator operator. Sixty years, one job, and every…

Announcing AI pricing

We are delighted to announce pricing for Conversational AI and Conversation Intelligence. This will apply when they are announced out of beta, which…

Eight Years On

Hi. I'm Charles. I'm Simwood's CTO, which means I'm accountable for the technology across the group: the network, the platforms that run on it, and t…

Who owns your supplier - the Gamma deal

Private equity has bought Gamma at less than half its 2021 price and called it a premium. The money has to come back from somewhere. If you are a par…

Hi, I’m Mariam

Hi, I'm Mariam, and apparently I can't resist a new challenge. Ask anyone who knows me, and they'll confirm: I box, I play tennis twice a week, I've…

USA pricing review / e911

e911 is now available in the API/portal and we're updating our USA prices to reflect it and other commercial changes in the US market.

You buy from who!?

Partnering beats building everything yourself. That leaves the question of who. Two tests: do they have what you need already built, and does their g…

The Ministry of Messages

Orwell gave us the vocabulary. Kafka drew the floor plan. On 15 July, Ofcom published the regulations. Here is the short version, for the busy. Your…