Category

Commercial

The Slough incident that nearly was

At 14:27 on July 13th 2026 a host in Slough died the way hardware does: no warning, no way back. For once, the architecture built to shrug this off d…

Diseconomies of Scale

When I was at school, business was about growth: growth leads to scale, scale leads to market share, and market share leads to margin. Big businesses…

Annual price increase

We’re getting to that time of year where my inbox is full of price notices due to contractual CPI or RPI+ based increases. It seems most of the indus…

Survey results!

I hinted in my Christmas letter that we’d had some amazing responses to our non-survey survey. The survey is still open if you intended to respond bu…

Why we’re leaving CCUK (formerly ITSPA)

There was a time when VoIP was at the bleeding edge of technology, opening up new markets and taking on the establishment. Since then, we’ve seen som…

Please, tell me what you think

I hate surveys. Being asked pointless questions, often under inducement of something that’d be less painful to just buy is annoying. Knowing the resu…

WhatsApp rates – updated

We previously indicated where our rates for WhatsApp Calling and Messaging would land. We’re now fully approved by Meta and in active beta and lookin…

We’re live with Three

As has been said many times on this blog, Simwood has a depth of interconnect in the UK which rivals the largest of our competitors, and exceeds any…

Change of payment details

As those of you subscribed to our status page – if you’re not you should – will already know we had an issue with our payment provider last week resu…

Zero tolerance – take our KYC requests seriously

I wrote a blog a few weeks ago regarding the ridiculous pushback we get on certain traffic flows, which our nuisance call algorithms have blocked. No…

Hosted Pricing Changes and Carrier Services MSA Updates

I’d much rather be writing a notice about our awesome new conversational AI, or Teams Operator Connect, but, alas, I have the need to update you all…

Top Gun VoIP: Why the Best Must Give a Damn About Standards

With any new industry, the focus of the early builders is – quite naturally – building. When they put railroads across America, not much (if any) con…

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