We are delighted to announce pricing for Conversational AI and Conversation Intelligence. This will apply when they are announced out of beta, which…
Private equity has bought Gamma at less than half its 2021 price and called it a premium. The money has to come back from somewhere. If you are a par…
e911 is now available in the API/portal and we're updating our USA prices to reflect it and other commercial changes in the US market.
Partnering beats building everything yourself. That leaves the question of who. Two tests: do they have what you need already built, and does their g…
In every conversation I have with UCaaS providers, one theme keeps emerging. There is an understandable desire to build. Build the new voice capabili…
At 14:27 on July 13th 2026 a host in Slough died the way hardware does: no warning, no way back. For once, the architecture built to shrug this off d…
When I was at school, business was about growth: growth leads to scale, scale leads to market share, and market share leads to margin. Big businesses…
We’re getting to that time of year where my inbox is full of price notices due to contractual CPI or RPI+ based increases. It seems most of the indus…
I hinted in my Christmas letter that we’d had some amazing responses to our non-survey survey. The survey is still open if you intended to respond bu…
There was a time when VoIP was at the bleeding edge of technology, opening up new markets and taking on the establishment. Since then, we’ve seen som…
I hate surveys. Being asked pointless questions, often under inducement of something that’d be less painful to just buy is annoying. Knowing the resu…
We previously indicated where our rates for WhatsApp Calling and Messaging would land. We’re now fully approved by Meta and in active beta and lookin…