Benefits of partnering
with Simwood

Complete Control over Communications

Our partner portal enables you to have complete and real-time control over your customers. From adding features and viewing usage to creating new pricing plans and tariffs, you will be completely self-sufficient.

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Wholly-owned Platform

Our hosted voice platform is wholly owned, replicated across several data centres and managed by a team of experienced engineers who are constantly adding new features to ensure we remain ahead of the crowd. Our platform is not reliant on third parties or constrained by supply chains so you don’t need to worry about downtime or delays.

White-Labelling

A true white-label service allowing full brand customisation including branded invoices, emails and apps on your own domain. Build credibility and increase customer loyalty by matching the look and feel of your own website. We take care of the platform so you can take care of your customers. It’s like having your own development team!

Transparent Costing

Unlike others, our seat pricing includes access to all apps, features and integrations, including Communicator (browser-based softphone), our Communicator app (softphone mobile app) and Analytics (call analytics and wallboard), with no additional or hidden charges. Our pricing is extremely competitive and our attitude unapologetically honest.

Own Your Pricing

Our partners set their own pricing. You can create your own tariffs, build your own minute bundles and choose who can have them, meaning you can add value and margin accordingly

Backed by Our Network & Fraud Protection

It goes without saying that all the benefits of our wholly-owned, rock-solid network filter straight down to our partners. We have fraud checks built into our architecture at every step, and use data from real-time attacks against our diverse honeypots to help protect you from fraud.

No NDA

Our goal of transparency continues with our NDA, or lack of. If you want to see our pricing or would like to dive a little deeper into the architecture of our APIs we would be more than happy to discuss it with you without an NDA.

Migration

Unlike others, our partner platform enables a migration path from partner to wholesale, giving you the opportunity to grow with ease to becoming a wholesale carrier. Rest assured you won’t outgrow us.

First Class Support

Our UK-based support team is always on hand to answer any questions you may have. Whether it’s configuring handsets, defining time-intervals or adding users, we’re always happy to help. You’ll also be provided with a dedicated account manager.

Products and Services

Hosted PBX (VoIP)

We have built our hosted telephony platform exclusively to enable partners to differentiate from their competitors. Our hosted PBX has all the features you’d expect from a modern phone system including ring groups, call queues, IVR menus and voicemail, along with time-based routing, call recording, and custom music-on-hold as standard.
It’s the additional bits that will get you really excited that others charge for such as free call recording, wallboard analytics and softphones.

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Numbering

Whether your customers require local, national, mobile, or global numbers, we’ve got them all covered. We also provide more memorable numbers that you’ll be able to sell at a premium price. Keeping your existing numbers instead? We’ve got you covered. We’ve got agreements with anyone who’s anyone, You can port them at an agreed time, meaning your customers should never miss a call during the process.

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Fax to Mail

Operating entirely through our API, our fax-to-mail service makes it easier than ever to offer your customers reliable fax services without the need for a fax machine. Your customers can avoid all fax machine faff by easily and securely receiving faxes by email which arrive seamlessly as a PDF.

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Hardware

We offer a full range of professional deskphones, headsets and DECT phones so you don’t have to go elsewhere for your hardware. Our prices are competitive and we would never recommend anything naff.

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SIP Trunks

With the use of our powerful partner portal, your customers can easily integrate their existing PBX system with our hosted VoIP service, giving them full control. We offer full SIP trunk capabilities to enable the smooth and seamless integration of the range of our VoIP services with existing PBX hardware.

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