Category

Security

Honour

I was brought up to tell the truth. In fact, in the spirit of honesty, lying to me is about the most offensive thing someone can do to me. In busines…

3CX Warning

By Simon Woodhead We’ve been made aware of a possible serious vulnerability within 3CX. We’re not in a position to confirm this ourselves but all use…

STIR/SHAKEN update

TLDR: Regulations are getting ever tighter around US termination traffic. Simwood Inc customers can expect increased levels of scrutiny and Know Your…

Running Voice over the Public Internet

By Simon Woodhead Over many years I’ve been intolerant of lies and deceptions when it comes to “networks”. At one end of the scale you have the spivs…

Coronavirus (COVID-19)

By Simon Woodhead Given the news flow, we felt it was appropriate to update you on where we were with the preparations due to the risk of COVID-19 vi…

Simwood Awarded ISO 9001 and ISO 27001

by Simon Woodhead Following back-to-back audits, I’m delighted to report that Simwood has been certified to two ISO standards! Firstly, ISO 9001:2015…

USA Caller ID changes – SHAKEN and STIR

by Thomas Hadden, COO Simwood Inc. Many of you may have heard of the changes being implemented in 2019-2020 by USA – ILEC/CLECs/IPES Carriers. The mo…

PSD2 compliance and some great new anti-fraud features

As we mentioned last week, the new Payment Services Directive seems to have taken the industry a little by surprise, and basic compliance (i.e. cappi…

Simwood Help Centre

We are pleased to announce the launch of a brand new Simwood Help Centre for our customers. The new Simwood Help Centre has now replaced the old Know…

Security Posture

By Simon Woodhead Over the bank holiday we performed some short-notice changes to the way our web properties are served and promised an explanation a…

Video: Kamailio World fraud talks

Simon’s talk from Kamailio World is now available online: We also recommend watching the talk by Sandro who was the creator of Friendly Scanner.

Video: Applying our fraud controls

Chris has produced a short video demonstrating how you can configure our most common fraud controls:

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