Carrier Services · Call Recording

Recorded. Then out of our hands.

Recording the call is the easy part. What happens afterwards is where we do something most carriers don't: send it straight to your own storage and keep nothing ourselves.

Recordings are offloaded to your own S3-compatible storage as soon as possible. We don't keep a copy - your recordings live in your infrastructure, under your control, the same way vCon memory does. We don't want your data.

Also on Hosted

Running Hosted PBX instead? That's a different model - see Hosted PBX for how call recording works there.

FAQ

Questions, answered.

How does call recording work on Carrier Services?

Recordings are offloaded to your own S3-compatible storage as soon as possible - we don't keep a copy. Your recordings live in your infrastructure, not ours.

Does Simwood store my call recordings on Carrier Services?

No. Recordings are offloaded to your own S3-compatible storage as soon as possible, and we don't retain anything on our side.

Is call recording the same on Hosted?

No, it works differently there - see Hosted PBX for how.

Next step

Everything here runs on the Simwood Potato®.

Same core, same API, same intelligence - whatever door you come in through.