Hosted · Microsoft Teams

Free Teams on Hosted.

Your customers' numbers in Microsoft Teams, included rather than sold as an extra: a UC seat earns a credit towards Teams, so nobody pays twice.

Built on Simwood's carrier Teams interconnect - a different product, though - then extended for Hosted with everything a white-label PBX partner needs.

Included, not sold as an extra

Free Teams on Hosted means a UC seat earns a credit towards Teams, so nobody pays twice for the same user.

PBX and Teams, side by side

Users co-exist on Teams and the PBX with short-digit dialling between them, and all of the PBX's queues, recording and analytics still apply. Mix and match, phase migrations, or go Teams-native when ready - the choice, and the pace, is yours.

The same platform underneath

Teams on Hosted rides the same Simwood Potato® as the rest of your estate - the same network, security and reliability underneath. Teams itself was built into Hosted in its own right, not simply passed down from Carrier Services.

FAQ

Questions, answered.

Is Microsoft Teams included with Simwood Hosted?

Yes. Teams is included rather than sold as an extra - a UC seat earns a credit towards Teams so nobody pays twice - with users co-existing on Teams and the PBX and short-digit dialling between them.

How does Teams on Hosted differ from Simwood's carrier Teams integration?

Teams on Hosted builds on Simwood's carrier Teams interconnect and extends it for white-label partners: a UC-seat Teams credit, PBX co-existence, short-digit dialling, and shared queues, recording and analytics.

Can Teams and PBX users share queues and recording?

Yes. Users co-exist on Teams and the PBX with short-digit dialling between them, and all the PBX's queues, recording and analytics apply across both.

Do I have to migrate everyone to Teams at once?

No. Mix and match, phase migrations, or go Teams-native when ready - Teams and the PBX co-exist for as long as you need.

Partner with us

Your brand out front. Our network behind it.

Hosted runs on the same Simwood Potato® as Carrier Services - the same network, security and reliability underneath. Each capability is built into Hosted in its own right, not passed down automatically.