Microsoft Teams via Operator Connect: we meshed eight global Microsoft PoPs into our network and retired Direct Routing the moment something better existed. Hybrid Teams-plus-SIP estates welcome - no forklift upgrades.
Teams doesn't need you to sell it - it needs integrating, and voice is becoming a feature, not a service. We treat Teams as one transport among many, deeply integrated, never a tick-box in a magic box.
We meshed eight global Microsoft PoPs into the network so your numbers work in Teams the way Microsoft designed it to - not bolted on. We ran Direct Routing for years and retired it the moment Operator Connect was ready, because we'd rather migrate you once than sell you the interim step twice.
Teams-plus-SIP estates run side by side: move users to Teams at your own pace, keep the rest on SIP, with no big-bang cutover and no forklift upgrades.
Teams is a transport on the Simwood Potato®, just like SIP, WhatsApp Calling and the PSTN - so Conversation Intelligence and Conversational AI work on Teams calls exactly as they do everywhere else, switched on per trunk, per number, per call.
Running white-label Hosted? That's a different product - see Teams on Hosted.
Via Operator Connect. We meshed eight global Microsoft PoPs into our network, so your numbers work in Teams directly - no separate Direct Routing infrastructure to manage.
Yes. Hybrid Teams-plus-SIP estates are welcome: move users to Teams at your own pace with no forklift upgrades, while the rest of your estate stays on SIP.
We ran Direct Routing for years and retired it the moment Operator Connect was ready - we'd rather migrate you once than sell you the interim step twice.
Yes. Teams is a transport on the Simwood Potato, just like SIP or the PSTN, so Conversation Intelligence and Conversational AI apply to Teams calls exactly as they do everywhere else, switched on per trunk, per number, per call.
Yes, but as a distinct product for white-label partners with its own page - see Teams on Hosted.
Same core, same API, same intelligence - whatever door you come in through.