By Peter Farmer Operate a voice service in the UK? Does it use telephone numbers? Then you have to provide access to 999/112. Oh, it’s over the top y…
In recent blog posts we’ve talked a lot about the Simwood Potato. I wanted to pull some of those threads together in one place. Firstly, the ‘potato’…
By Simon Woodhead I read a great book recently – No Bullsh*t Strategy by Alex Smith. He has a newsletter and blog too which I’d recommend. In the boo…
By Simon Woodhead We have a lot of new features in the pipeline and therefore rather than manage access to each one individually, we’re launching a b…
By Simon Woodhead We blogged recently how the industry was (and wasn’t) evolving, and the disconnect there. Today we’re announcing an upcoming featur…
It has been 28 years since we had our first API (the term ‘API’ didn’t exist then – they were ‘web services’) and something like 24 years since we fi…
By Simon Woodhead There are different approaches to maintenance around our industry and they are very revealing, if not concerning, as to architectur…
By Simon Woodhead We don’t normally go in for vapourware but we’ve got some really cool proof-of-concepts working in the lab which we wanted to talk…
By Simon Woodhead It was great to catch up with so many of our international customers at Capacity Middle East, but at the same time a bit frustratin…
By Simon Woodhead As I write this, we’ve just wrapped up at Capacity Middle East in Dubai. It was an incredibly multicultural event, bringing operato…
By Simon Woodhead Avid readers may recall we warned about another of this industry’s dirty secrets in October 2022 – the “CPI+3.9%” wheez. We gave a…
By Simon Woodhead It is customary for me to write something at this time of year, reviewing the year that is coming to an end and recapping on highli…