Think of us as the secret sauce behind big telecom names. We keep the world talking, the data flowing, and the glitches at bay.
At Simwood, we’re the architects of connectivity, owning and operating our vital infrastructure down to the very fibres in the ground. No blame game here – we’re the fixers, the ones who make things hum. This is essential in ensuring we can provide best-in-class service to you without having to rely on third parties or being delayed by supply chains. You won’t hear us blaming our ‘service provider’ because we are the service provider, and if something doesn’t work, we fix it. Our groundbreaking technologies underpin an infrastructure that we control.
We also leverage commodity cloud computing where appropriate, for example, when we need the ability to rapidly scale resources in data centres around the world. We engineer our cloud-based solutions so that they are resilient to failures in any given region or data centre. We are mindful that cloud computing often has lower Service Level Agreements than other types of installations, and we take great care to ensure that no outage on the part of a cloud provider will impact our core business.
Evolving Excellence
Our network is advanced and continually evolving. We regularly enhance our N+4 core to maintain optimal performance. Our network is built for your voice traffic – if a route is more than 20% utilised, we upgrade it.
Reliability
We’re a key part of the Internet, directing traffic straight to its destination. Only a small percentage of our traffic requires us to involve a third-party ‘transit’ provider. This assures performance and reliability. Our network is a high-performance, uptime-guaranteeing machine. So go ahead and snooze, we’ve got this covered.
Built for Voice
In a world full of digital noise, we’re the signal. Our IP network is purpose-built for seamless voice and video, free from the clutter of explicit content with 90% of traffic across our network dedicated to crystal-clear communication.
Seamless Supremacy
Our mission is to provide you with a seamless experience, ensuring minimal disruptions. We are committed to near-perfect uptime, translating into uninterrupted customer service. This results in customers experiencing rare technical issues, allowing for superior service and high uptime. The outcome is enhanced customer retention rates, reduced strain on your customer support teams, and a reinforced brand reputation.
Avail Awesome
Our network is strategically divided into multiple Availability Zones in the UK and two more in the US. In each country, we’ve established distinct platforms that can stand strong even if others falter. High availability isn’t a promise; it’s our reality.
100% SLA
Breakdowns? Not here. We’re architected so a failure doesn’t lead to an outage. Say hello to the industry’s first 100% SLA on wholesale voice services. If calls hit a roadblock, we’re paying up to 25 times your channel rental. No downtime, just jaw-dropping commitment.
Brands that trust Simwood
We’d love to get to know you a little better. Drop us a line below and we’ll give you a shout at your convenience.