We will be updating our Managed A-Z Termination rates and codes on July 24th 2026.
As usual, these changes are colour-coded in our full rate files available through the portal as below. Where your account has custom rates, these are now reflected in the rate files. Remember, if you'd like more granular prefixes (inc. NPA-NXX) or a more compact rate file, we've got you covered.
Unlike other operators, we are not passing on UK origin surcharges, relying instead on our advanced technology to protect you and us from this industry's latest sleazy money-grab. We will maintain this position as long as possible so our customers do not need to worry.
Rate files Full rate sheets with codes are now only available through the portal or from our API for active customers. Once logged in to the portal you can find them in the "commercial" section.
The SMS A-Z rate sheet is now available on our portal or via API.
Please contact our sales team if you are not a customer and would like to see our rates.
Ancillary charges (inc. SMS & fax) Our charges for ancillary services can be found here.
100% SLA Our Service Level Agreement (SLA) for our UK carrier services customers is a guarantee of 100% Simwood service availability. Read more here.
MSA Our MSA is here.
Acceptable use policy Our AUP is here.
Hardware supply schedule Our Hardware supply schedule is here.
Hosted pricing Looking for Hosted pricing? Click here.