Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.
We’re delighted to say that we’ve moving the following features into live production having previously only been available to those in our beta progr…
This might be the most important post I’ve written in a while, or at least the one I find most exciting! If you haven’t yet had a chance to experimen…
Calling nuisance calls fraud is both dangerous and sneaky. TL;DR – if you want to address nuisance calls (and by extension scrotitude via telephone c…
I attended a conference recently where AI was everywhere. Seemingly every carrier and reseller there was working on AI yet, as the CEO of Gamma, succ…
We’ve been working on a stealth project for Q1 which I’m delighted to unveil – you can now add intelligent AI voice agents to your numbers, be they n…
Hi, I’m Niko, thrilled to be Simwood’s first Technical Support Engineer in Georgia. Back in school, I knew my career would involve computers in one w…
Hi everyone! My name is Ivan and I am a full-stack developer. I work across our apps and web services, bringing new features to life and ensuring tha…
As some of you might know, our work on nuisance call prevention is a project I’m leading personally. We have such an awesome technology team nowadays…
Some of the privacy-minded readers of this blog might sense some irony in my use of Google’s codification of the corporate ethics it espoused until a…
Back in the day, when we began researching VoIP Fraud, we found the data told its own story. We began collecting data but it left breadcrumbs which,…
TL;DR some of your calls will be blocked in 7 days On this blog last week we explained the additional actions we were taking to combat nuisance calls…
TL;DR we’re blocking more calls, both inbound and outbound, to combat nuisance calls. Increasingly often, I find this industry like a parallel univer…