Straight-talking, in writing

The Simwood blog.

Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.

What does the ‘08 crash and scam traffic have in common?

Regular readers of my missives will have picked up on my reading (ok, listening to an audiobook) about the history of Google. I’m currently on a chap…

Quick tweak to some export charges

Are you breaching, or planning to breach, the Simwood MSA in terms of attempting to engage in wholesale porting? Or are you otherwise causing, or abo…

Update on Simwood Parliamentary Engagement

We don’t publish the full details of our correspondence with regulators or Governments, because they don’t like it… and we have some sympathy with th…

NANPA call blocking

The US remains an incredibly hostile market and the tsunami of rubbish traffic looking for a home shows no relent. We mostly filter it out in our sal…

Live Demo at the Solutions Showcase, CCA 2025: Meet Simwood’s Conversational AI

Tap the red button to watch Simwood AI in action.

Teams Operator Connect and BYoC are out of beta

We’re delighted to say that we’ve moving the following features into live production having previously only been available to those in our beta progr…

Conversational AI roadmap

This might be the most important post I’ve written in a while, or at least the one I find most exciting! If you haven’t yet had a chance to experimen…

Sneaky, underhand, positioning

Calling nuisance calls fraud is both dangerous and sneaky. TL;DR – if you want to address nuisance calls (and by extension scrotitude via telephone c…

AI at Simwood

I attended a conference recently where AI was everywhere. Seemingly every carrier and reseller there was working on AI yet, as the CEO of Gamma, succ…

New feature: Conversational AI

We’ve been working on a stealth project for Q1 which I’m delighted to unveil – you can now add intelligent AI voice agents to your numbers, be they n…

Niko Says Hi

Hi, I’m Niko, thrilled to be Simwood’s first Technical Support Engineer in Georgia. Back in school, I knew my career would involve computers in one w…

Ivan Talks Tech, Life, and Simwood

Hi everyone! My name is Ivan and I am a full-stack developer. I work across our apps and web services, bringing new features to life and ensuring tha…