Straight-talking, in writing

The Simwood blog.

Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.

Changing our 999 routing policy

By Simon Woodhead As a wholesale / carrier services provider, we offer 999 call routing and the ability to update the Emergency Handling Agency’s dat…

Running Voice over the Public Internet

By Simon Woodhead Over many years I’ve been intolerant of lies and deceptions when it comes to “networks”. At one end of the scale you have the spivs…

Heads on the chopping board!

By Peter Farmer In the first of the promised series of articles about the upcoming Telecommunications Security Regulations, I’m going to talk about t…

New US Availability Zone

By Alex Lane Greetings, We are introducing a new availability zone, and this is going live next week at 21:00 2022-07-06 UTC in North Virginia, US. A…

Emergency Call Charges

By Simon Woodhead Please note our next rate update will unavoidably feature a 16% increase in the costs to call 999. Please note we don’t levy any mo…

Incoming! Take cover.

By Peter Farmer One of the frustrations of being a telecommunications regulatory person is that stuff affecting Simwood and other providers today is…

Blocking spam calls

By Simon Woodhead TLDR: If your calls to the USA are rejected by us, you need to clean up your traffic because we’ve tightened the screws on our cont…

Have you ever wondered?

By Peter Farmer One of the banes of life as someone that works in the field of telecommunications regulation is the expectation that we will somehow…

Origin Surcharges Claim Another Victim – Price Rises Coming

By Simon Woodhead It has been a while since I wrote about dirty origin surcharges and the harm they’re reaping. The last time in fact was after I spo…

Important Banking Update

By Simon Woodhead TLDR: We’ve changed bank details. Please update your records immediately as payments sent to old accounts may not reach us. You can…

Thanks for another interesting year!

By Simon Woodhead Wow, it felt odd writing ‘interesting year’ for the first time a few weeks ago, or at least as it seems. Actually a year on, a year…

Christmas & New Year 2021 Porting Desk

By Vicky Palmer Just like last year, Simwood’s porting desk will remain open and operational throughout the festive period, with the exception of the…