Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.
We’ve done multi-currency billing/payment for decades, with multiple different service levels according to need and preference (no-commit, PAYG throu…
Back in 2020 when we went live with STIR/SHAKEN signing in the US, we published a matrix of the various levels of attestation we’d apply to calls. Th…
One of my real frustrations with this industry is the propensity to talk about issues rather than act. Talk sells, acting costs. I remember back when…
We spend a lot of time thinking where the puck is going. I was always taught business is about adding value and solving problems and I honestly belie…
If you watched our Q2 roadmap podcast, you’ll know we have major work planned for Conversational AI this quarter. First out the door are webhooks, wh…
If you missed our Conversational AI demo in Berlin, click the red button to watch Simwood’s AI in action.
We already offer the widest range of payment options to enable our Carrier Services customers to (pre)pay us as quickly and easily as possible, world…
The USA is an incredibly hostile market at the moment as you might have picked up from some of our blogs. SMS is one battleground and, frankly, one b…
In keeping with tradition (here’s last year), I’d like to share our 2024 accounts. Our serious competitors have to do so in the public domain so doin…
Recently, I had the absolute pleasure of heading over to Tbilisi, Georgia, to spend some proper in-person time with our brilliant team out there, and…
For more than 15 years, customers of Simwood have come to us having experienced difficulty with Telecare / red button devices when migrating to a SIP…
Hello there, I’m Davit, one of the newest faces you’ll meet here at Simwood. I’m based in the beautiful city of Tbilisi, Georgia, and, like many Geor…