Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.
Hit the red button to see how easy it is to set up a Conversational AI agent on the Simwood Portal.
Sneak peek at Simwood’s new WhatsApp Calling feature! Any number on the Simwood network or any third-party number used over our BYoC capability can n…
Our DevOps team, led by Charles, are awesome and I truly appreciate them. Often, I’m annoying Charles with urgency and deadlines, which he rightly pu…
Close readers will know of our support for ChallengeAid, and the progress they’ve made. This is an amazing charity helping children in the slums of N…
I have a lot of respect for Baroness (Dido) Harding. She was an early trailblazer for women leading tech firms, as CEO of TalkTalk, and now she lever…
I’d much rather be writing a notice about our awesome new conversational AI, or Teams Operator Connect, but, alas, I have the need to update you all…
You might recall our announcement that we were supporting ChallengeAid, a wonderful charity supporting amazing work in the slum settlements of Kenya.…
With any new industry, the focus of the early builders is – quite naturally – building. When they put railroads across America, not much (if any) con…
I recall recently on one of my flights to a recent event looking at a packet of smoked almonds handed to me by the cabin crew which contained the war…
By now, you’ve probably heard that Gigaclear have had a slap on the wrist for a data management situation which could have resulted in 948 blue-light…
Regular readers will be more than familiar with our work on Conversational AI and our reference in SimCron6 to agents now being available on the Host…
I’m writing this from Greece, taking a brief holiday with two of my children. It has been amazing to be away from the daily deluge of misery coming o…