By Simon Woodhead We mentioned a few weeks ago how we were tweaking our rate-setting algorithms and you’ve hopefully noticed some changes to terminat…
By Simon Woodhead We wrote recently how, for customers and prospective customers, comparing wholesale prices without actual traffic or retrospective…
By Simon Woodhead We’re very fortunate in that difficult conversations about our rates are rare, and with established customers they’re almost non-ex…
by Simon Woodhead Following back-to-back audits, I’m delighted to report that Simwood has been certified to two ISO standards! Firstly, ISO 9001:2015…
By Frazer Barnet Those of you that are regular readers of this blog will know that we love all aspects of the Open Source community. Last year saw a…
By Simon Woodhead We’re noticing a worrying trend in UK telecoms that is evidenced by a rise in what we call tickets about ‘weird shit’. The days of…
SimCon now has its own micro-site where we’ve uploaded details of the inaugural SimCon Awards. Check it out at https://simcon.io/
By Simon Woodhead Numbering We’re really pleased to confirm that the US numbering porting interface is available in beta. Thanks to those customers w…
Simon Woodhead and Ross McKillop take us through Simwood Architecture.
Simon Woodhead takes us through Simwood’s new voice app.
Andrew Davies and Alex Lane of the Simwood Operations Team (Level 1 Support) tackle frequently asked questions.
Ross McKillop gives us an update on Ofcom’s General Condition 6.