Category

Nuisance Calls

Cleaning up nuisance calls

TL;DR we’re blocking more calls, both inbound and outbound, to combat nuisance calls. Increasingly often, I find this industry like a parallel univer…

“How do I bypass anti-spoofing?”

TLDR: We’re not going to answer that question, but we are going to explain why! The best way to avoid anti-spoofing procedures is simply not to spoof…

Intelligently Rejecting Nuisance Calls since 2014

Back in 2014, we launched Intelligent Call Rejection, a Simwood take on the traditional ACR service, which filtered out calls where Caller ID Data is…

Nuisance Call Changes – bigger fines for those they still can’t find

The Government has today announced changes that enable them to “crack down” on nuisance callers. We really welcome this and as regular readers will k…

Intelligent Caller Rejection – Protect your customers from nuisance calls

Unlike some competitors, Simwood has no tolerance for nuisance calls being made from our network, but unfortunately our customers continue to receive…

Nuisance calls appearing to come from Simwood numbers

Please refer to the most up-to-date guidance on unwanted calls here. This is a bit of a departure for our blog as I’m writing this to be read by cons…

France leading the way in nuisance call control

Over the Christmas break French fixed and mobile telephone operators quietly introduced surcharges on calls originating outside the EU. They are basi…

The Importance of Caller ID

We launched our new SIP stack a little over a year ago now, and despite clear documentation, our own Guidance on Nuisance calls and supporting multip…

Our response to the Culture, Media & Sport Committee inquiry into Nuisance Calls

The Culture, Media & Sport Committee is holding an inquiry into nuisance telephone calls and text messages, focusing on the current regulatory system…

Nuisance Call Guidelines

In common with all UK CPs/Network Operators we recently received a joint letter from OFCOM and the ICO on the behaviour they expect in respect of: Un…

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