Category

Voice

Simwood Help Centre

We are pleased to announce the launch of a brand new Simwood Help Centre for our customers. The new Simwood Help Centre has now replaced the old Know…

New IP Addresses

As part of continued improvements to our network we are introducing some new IP addresses for SIP signalling traffic in London, Manchester, and Sloug…

Video: Applying our fraud controls

Chris has produced a short video demonstrating how you can configure our most common fraud controls:

Real-time threat analysis

We have released a new feature to the portal – you can now see real-time and historic security events, both on our honeypot and earlier stage probes…

CLIs and Billing Reconciliation

by Ross McKillop Some of you may think I rant about nothing other than CLI from reading this blog however, as my colleagues would confirm, I rant abo…

SIP Signalling – TCP or UDP ?

There seems to be a popular misconception that SIP is a UDP protocol, whereas some of our new services, such as the SIP Registration Proxy and our Mo…

Important: Mandatory Caller ID

We’ve blogged before about the importance of sending valid caller ID on all calls, and warned that we will begin rejecting call attempts with invalid…

Codec handling – important technical change

This is an important change which may break your inbound call routing if you have misconfigured certain things. We recommend you check ASAP, and cert…

Trunk Balances, Porting and other API Improvements

We’ve just released the latest version of our API Documentation, and it includes many new features which you’ll also find in the latest release of th…

Porting Desk – Christmas Hours

The porting desk will be closed for Christmas from Friday 19th December to Monday 5th January. Please note that no orders will be processed and no po…

SIP Extensions

In addition to our powerful API we offer a number of features that work alongside it which are implemented in the SIP protocol itself, as custom head…

An update on Simwood Mobile

First of all, let us apologise for the lack of updates recently; we’ve been very busy behind the scenes bringing all the necessary components togethe…

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