Launch smart, conversational AI voice agents in under 60 seconds, now fully on-net, faster, and more capable.

Conversational AI Voice Agents - Next-Gen (v2)

Simwood’s next-gen Conversational AI lets you create and deploy context-aware, natural voice agents in record time. Perfect for customer service, sales, or internal operations, your AI agent can take calls, handle transfers, and deliver intelligent interactions, all driven from a concise agent brief and a knowledge base made up of weblinks, document files or just plain text.

Try it on the carrier service account

Call our live demo agent (powered by the exact setup →):

 

 

 

 

Fast to Deploy

Get your agent live in under 60 seconds by providing a concise agent brief that defines:

  • The agent’s name and role
  • What it knows
  • How it should behave
  • The resources available to it
  • When to hand off to a human

This richer setup gives your agent the context it needs to stay accurate, on-brand, and useful from the very first call. Adjust tone, priorities, and escalation rules with a few lines of text.

That’s it. The agent is ready to take calls.

Or click on the red button and discover how easy it is to set up an agent

Informed Calls and Data Capture

 

Webhooks allow our Conversational AI to receive specific information on a per-call basis and to store information captured during a call, enabling smarter call handling and automated data exchange with other systems. This ability to retain memory across calls means smarter, more natural dialogue and better interactions with customers.

On-net intelligence – New in v2

 

Agents now leverage on-net context indexing to quickly and accurately access partner-specific content. This ensures responses are relevant, accurate, and grounded in up-to-date information, reducing errors and hallucinations. Optional live web search further enhances responses with current, real-world data.

Replace legacy IVRs – New in v2

 

Agents can replace legacy IVRs, enabling calls and transfers to flow naturally, while improving operational efficiency. An agent can register as a PBX extension, eliminating the need for complex interoperability or magic boxes.

Faster & Scalable – New / Enhanced

 

Edge deployment and Anycast-enabled zones make interactions low-latency and globally responsive, ensuring consistent performance everywhere.

Want to try our Beta features?

Press the button below and we’ll get them enabled on your account.

P.S. Conversational AI is now available on Hosted in Beta. Just tap a button below to get access.

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