Author

Ross Mckillop

Managing numbers effectively

Numbers are a limited resource, and CPs have a duty to ensure numbering is managed effectively and efficiently (General Condition 17). Also, no-one w…

Mandatory CLI Changes

As we have previously announced, there are big changes to CLI coming with the new Ofcom General Conditions which take effect from 1st October 2018. A…

Whose Line is it Anyway?

by Neil Brown, decoded:Legal The new General Conditions of Entitlement — the rulebook which makes up part of the regulatory framework for the provisi…

GDPR Data Processing Addendum

One requirement of GDPR, under Article 28, requires that controllers (such as yourselves) may only appoint processors who can provide “sufficient gua…

Privacy Policy Update

We’ve updated our Privacy Policy to bring it into line with the requirements of the new General Data Protection Regulations (GDPR) but also make it a…

Inbound Calls and Availability Zones

Many of our customers connect to us in multiple sites, using SRV and DNS to load-balance between their sites. We noticed, however, that some customer…

Inbound HTTP(S) API (“Webhooks”)

We currently have two APIs which send HTTP POST requests to customers; inbound fax, and inbound SMS. These have been in place for many years, and hav…

Restoring Confidence in CLI

Ofcom recently published a new Guidelines for Calling Line Identification Facilities which includes amendments to the General Conditions and National…

GDPR Consent

By Ross McKillop Unless you’ve been hiding under a rock for the last year or so, and especially the last few months, it’s been hard to miss GDPR and…

Improving DNS

We like to concentrate on what we’re good at, and therefore don’t run our own DNS or Mail services – relying on trusted external providers to provide…

Payment Services Directive 2 (PSD2)

By Ross McKillop You may have heard of the Payment Services Directive 2 (PSD2) which has recently been adopted into UK law through the Payment Servic…

CLI Changes

Ofcom have recently published Draft CLI Guidelines which will likely become part of the General Conditions in 2018. Notably, these proposals will req…

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