Author

Simon Woodhead

Potato?

In recent blog posts we’ve talked a lot about the Simwood Potato. I wanted to pull some of those threads together in one place. Firstly, the ‘potato’…

Get Global!

By Simon Woodhead I read a great book recently – No Bullsh*t Strategy by Alex Smith. He has a newsletter and blog too which I’d recommend. In the boo…

Carrier-side Call Recording in Beta (and Beta programme)

By Simon Woodhead We have a lot of new features in the pipeline and therefore rather than manage access to each one individually, we’re launching a b…

Calling all Carriers and Platform Operators (Part 2 – BYoC)

By Simon Woodhead We blogged recently how the industry was (and wasn’t) evolving, and the disconnect there. Today we’re announcing an upcoming featur…

Calling all Carriers and Platform Operators (Part 1 – Dinosaurs)

It has been 28 years since we had our first API (the term ‘API’ didn’t exist then – they were ‘web services’) and something like 24 years since we fi…

What is going on in the US?

By Simon Woodhead I’ve always loved the US market because of its straightforwardness. One doesn’t have Regulators beating around the bush, making eve…

Maintenance windows tell you a lot!

By Simon Woodhead There are different approaches to maintenance around our industry and they are very revealing, if not concerning, as to architectur…

AI & carrier-side call recording

By Simon Woodhead We don’t normally go in for vapourware but we’ve got some really cool proof-of-concepts working in the lab which we wanted to talk…

Diversity in telecoms

By Simon Woodhead As I write this, we’ve just wrapped up at Capacity Middle East in Dubai. It was an incredibly multicultural event, bringing operato…

Are you going to ITW?

By Simon Woodhead It was great to catch up with so many of our international customers at Capacity Middle East, but at the same time a bit frustratin…

Diversity in telecoms

By Simon Woodhead As I write this, we’ve just wrapped up at Capacity Middle East in Dubai. It was an incredibly multicultural event, bringing operato…

Be less shit!

By Simon Woodhead Avid readers may recall we warned about another of this industry’s dirty secrets in October 2022 – the “CPI+3.9%” wheez. We gave a…

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