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By Simon Woodhead It was great to catch up with so many of our international customers at Capacity Middle East, but at the same time a bit frustratin…
By Simon Woodhead As I write this, we’ve just wrapped up at Capacity Middle East in Dubai. It was an incredibly multicultural event, bringing operato…
By Simon Woodhead Avid readers may recall we warned about another of this industry’s dirty secrets in October 2022 – the “CPI+3.9%” wheez. We gave a…
By Simon Woodhead It is customary for me to write something at this time of year, reviewing the year that is coming to an end and recapping on highli…
By Simon Woodhead For the last 6 months or so, I’ve been quietly working with journalists and producers from Canada CBC’s “The Fifth Estate” – their…
By Simon Woodhead Heads-up: As I write this I’m hungry, so expect food-based metaphors. Ironically I’ve just had lunch, but we’re into that time of y…
By Simon Woodhead If you clicked on this post expecting an announcement that we’d thrown in the towel on our stance against dirty origin surcharges a…
By Simon Woodhead TLDR: We’re taking proactive steps to combat low quality traffic amongst our customers. This blog explains what, why, and hopefully…
By Simon Woodhead In keeping with a list of countries we’re now losing track of, Sweden has jumped on the CLI blocking train. Following guidelines fr…
By Simon Woodhead Unless you’ve been abroad or are a consumer (but that’s a whole other rant) you’ll be aware of PSTN switch off. For many it has bee…
By Simon Woodhead One of our areas of focus at the moment is automation and porting has been getting some love, as our volumes continue to accelerate…
By Simon Woodhead It is pretty much a year since I stepped back into the business. Sure, the announcement came in late November but as you’ll expect…