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Those who’ve been around Simwood a while will know we’ve never really gone in for fancy job titles or buzzword bingo. “Chief Revenue Officer” is defi…
Effective today, you will be receiving weekly emails highlighting call quality on your account as a courtesy. These are in beta so we welcome feedbac…
When I was at school, business was about growth: growth leads to scale, scale leads to market share, and market share leads to margin. Big businesses…
As well as the “annual price increase” emails, my inbox is busy at the moment with competitors busily planning maintenance. We monitor this to enhanc…
We’re getting to that time of year where my inbox is full of price notices due to contractual CPI or RPI+ based increases. It seems most of the indus…
OK, picture this: you’re lying in bed and you hear a window smash downstairs. Do you: For me, the answer is always A. Maybe it is the self-reliance o…
This post is going to offend some people. Largely, it’ll offend those that prioritise compliance with their politics and world view, over critical th…
I get a lot out of Alex Smith’s newsletters about strategy, and love the book “No Bullsh*t Strategy”. Today he put one out which resonated more than…
Last week, we signalled our progressive pivot to AI. This doesn’t diminish our commitment to existing services, and we’ll continue to invest in them,…
Every once in a while I get to write a business plan. Maybe I’m sad, but I love it – imagining the future and our part in it gives me the same kind o…
In SimCron7 we said we’d taken a reflective pause on AI agents and had some big plans for Q4 2024. You see, when we launched them we focused on addin…
Call me a saddo, but one of the nice things about the gap around Christmas and New Year is that I get some quiet time. In years gone by (many many ye…