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As well as the “annual price increase” emails, my inbox is busy at the moment with competitors busily planning maintenance. We monitor this to enhanc…
We’re getting to that time of year where my inbox is full of price notices due to contractual CPI or RPI+ based increases. It seems most of the indus…
OK, picture this: you’re lying in bed and you hear a window smash downstairs. Do you: For me, the answer is always A. Maybe it is the self-reliance o…
This post is going to offend some people. Largely, it’ll offend those that prioritise compliance with their politics and world view, over critical th…
I get a lot out of Alex Smith’s newsletters about strategy, and love the book “No Bullsh*t Strategy”. Today he put one out which resonated more than…
Last week, we signalled our progressive pivot to AI. This doesn’t diminish our commitment to existing services, and we’ll continue to invest in them,…
Every once in a while I get to write a business plan. Maybe I’m sad, but I love it – imagining the future and our part in it gives me the same kind o…
In SimCron7 we said we’d taken a reflective pause on AI agents and had some big plans for Q4 2024. You see, when we launched them we focused on addin…
Call me a saddo, but one of the nice things about the gap around Christmas and New Year is that I get some quiet time. In years gone by (many many ye…
I hinted in my Christmas letter that we’d had some amazing responses to our non-survey survey. The survey is still open if you intended to respond bu…
Wow, it is that time again. I’ve written these since 2013 and love the opportunity to review the year and genuinely thank each and every one of you f…
There was a time when VoIP was at the bleeding edge of technology, opening up new markets and taking on the establishment. Since then, we’ve seen som…