Author

Simon Woodhead

Please, tell me what you think

I hate surveys. Being asked pointless questions, often under inducement of something that’d be less painful to just buy is annoying. Knowing the resu…

WhatsApp rates – updated

We previously indicated where our rates for WhatsApp Calling and Messaging would land. We’re now fully approved by Meta and in active beta and lookin…

Honour

I was brought up to tell the truth. In fact, in the spirit of honesty, lying to me is about the most offensive thing someone can do to me. In busines…

The most directly connected network in the UK?

Ever since I started playing with networks, I’ve particularly geeked out on the value added by routing. I guess it is the same pleasure some get from…

WhatsApp update

We wanted to let you know that our WhatsApp integration has got a lot bigger and approval by Meta is in progress. Charles and team have worked tirele…

We’re live with Three

As has been said many times on this blog, Simwood has a depth of interconnect in the UK which rivals the largest of our competitors, and exceeds any…

Change of payment details

As those of you subscribed to our status page – if you’re not you should – will already know we had an issue with our payment provider last week resu…

When profit comes before safety

There are many decisions you can make in business that nobody will know about. Your shareholders may make more or less, as a result. Your agility or…

WhatsApp and Conversational AI Update

There’s quite a buzz around what we’re doing with WhatsApp and, separately, Conversational AI. We appreciate those of you who are patiently excited –…

Reminder: Instant Prepayments

We work hard to ensure when customers want to pay us money, it is easy and payments are automatically applied as soon as received, where possible. Ma…

The rise and fall of the knuckle-dragger

We were having a conversation the other evening in Simwood Towers. Well, not really, Pete was sitting in his pants in Canada (not a fetish, but the r…

Zero tolerance – take our KYC requests seriously

I wrote a blog a few weeks ago regarding the ridiculous pushback we get on certain traffic flows, which our nuisance call algorithms have blocked. No…

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