Author

Simon Woodhead

Mobile Update!

Further our recent posts discussing what we were going to do to simplify mobile (both commercially and technically), we’re delighted to report we’ve…

Kamailio World 2016

Kamailio World is taking place in Berlin May 18-20th and we’d love to see you there! We’ve been to every event since it started and it gets better ev…

Please set up an automated payment / backup payment method

Historically we’ve offered a choice of three payment methods for invoiced services (such as number rental); Deduction from prepay credit Credit card…

Mobile update!

We recently described how we’d listened to your feedback and simplified the commercials on Simwood Mobile, making it more accessible and easier to un…

Team progression

By Simon Woodhead At last week’s company get together and training day, I announced a number of changes to team roles. Ross has been with the company…

Rethinking Mobile

Simwood Mobile has been in the wild for some time now and remains unique in exposing unparalleled flexibility to build MVNOs with access and control…

Direct Debit in the portal

We’ve offered Direct Debit settlement of invoices for some time but until now have had to manually send customers the mandate. Effective immediately…

Burstable channels / How our channel limits work

Back in July when we introduced our new packages, we described how customers on our new Virtual Interconnect and Managed Interconnect packages (both…

ClueCon weekly call – VoIP Fraud Analysis

Simon gave the first talk on our 2016 VoIP Fraud Analysis on the weekly ClueCon on Wednesday February 3rd. If you missed the live event a recording i…

Important: Please update your VAT details

Further to our recent note about HMRC’s changed VAT rules for wholesale telecommunications, we need to ask all customers to update their VAT informat…

UK VAT changes

HMRC announced significant changes to VAT on January 15th that take effect on February 1st and have quite a pronounced effect on the way we bill you,…

Use it or lose it! Why we won’t give you unlimited channels

In an IP world the idea of ‘channels’ seems a bit old fashioned, and whilst many providing hosted PBX etc. like to sell per channel, the suggestion o…

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