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As has been said many times on this blog, Simwood has a depth of interconnect in the UK which rivals the largest of our competitors, and exceeds any…
As those of you subscribed to our status page – if you’re not you should – will already know we had an issue with our payment provider last week resu…
There are many decisions you can make in business that nobody will know about. Your shareholders may make more or less, as a result. Your agility or…
There’s quite a buzz around what we’re doing with WhatsApp and, separately, Conversational AI. We appreciate those of you who are patiently excited –…
We work hard to ensure when customers want to pay us money, it is easy and payments are automatically applied as soon as received, where possible. Ma…
We were having a conversation the other evening in Simwood Towers. Well, not really, Pete was sitting in his pants in Canada (not a fetish, but the r…
I wrote a blog a few weeks ago regarding the ridiculous pushback we get on certain traffic flows, which our nuisance call algorithms have blocked. No…
Our DevOps team, led by Charles, are awesome and I truly appreciate them. Often, I’m annoying Charles with urgency and deadlines, which he rightly pu…
Close readers will know of our support for ChallengeAid, and the progress they’ve made. This is an amazing charity helping children in the slums of N…
With any new industry, the focus of the early builders is – quite naturally – building. When they put railroads across America, not much (if any) con…
Regular readers will be more than familiar with our work on Conversational AI and our reference in SimCron6 to agents now being available on the Host…
I’m writing this from Greece, taking a brief holiday with two of my children. It has been amazing to be away from the daily deluge of misery coming o…