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I’m writing this from Greece, taking a brief holiday with two of my children. It has been amazing to be away from the daily deluge of misery coming o…
I love how in life seemingly individual events inter-relate. Some might call it synchronicity but I tend to just think of them as data points, and I’…
Back in my financial services days, I remember the strict difference in regulatory scariness between the USA and the UK. The SFA (as was then) in the…
Following our warning a few weeks ago about disruptive changes in the USA, we have seen very little change in compliance by other operators, with man…
We’ve done multi-currency billing/payment for decades, with multiple different service levels according to need and preference (no-commit, PAYG throu…
Back in 2020 when we went live with STIR/SHAKEN signing in the US, we published a matrix of the various levels of attestation we’d apply to calls. Th…
One of my real frustrations with this industry is the propensity to talk about issues rather than act. Talk sells, acting costs. I remember back when…
We spend a lot of time thinking where the puck is going. I was always taught business is about adding value and solving problems and I honestly belie…
If you watched our Q2 roadmap podcast, you’ll know we have major work planned for Conversational AI this quarter. First out the door are webhooks, wh…
We already offer the widest range of payment options to enable our Carrier Services customers to (pre)pay us as quickly and easily as possible, world…
The USA is an incredibly hostile market at the moment as you might have picked up from some of our blogs. SMS is one battleground and, frankly, one b…
In keeping with tradition (here’s last year), I’d like to share our 2024 accounts. Our serious competitors have to do so in the public domain so doin…