Author

Simon Woodhead

Conversational AI: now with pre- and post-call webhooks

If you watched our Q2 roadmap podcast, you’ll know we have major work planned for Conversational AI this quarter. First out the door are webhooks, wh…

Crypto top-ups are here

We already offer the widest range of payment options to enable our Carrier Services customers to (pre)pay us as quickly and easily as possible, world…

SMS on US numbers

The USA is an incredibly hostile market at the moment as you might have picked up from some of our blogs. SMS is one battleground and, frankly, one b…

2024 Financial Statements and Strategic Report

In keeping with tradition (here’s last year), I’d like to share our 2024 accounts. Our serious competitors have to do so in the public domain so doin…

Telecare – the industry needs to pause and rethink

For more than 15 years, customers of Simwood have come to us having experienced difficulty with Telecare / red button devices when migrating to a SIP…

3.4m reasons to change carrier

In the last 30 days, we’ve blocked 3.4m “nuisance” calls on the Simwood network. That’s 3.4m opportunities for people to be harassed, robbed, or aggr…

Educating children in Africa

Picture this… In Nairobi, capital of Kenya, 60% of the population, roughly 2.5m people, live on just 6% of the land in informal settlements (but let’…

NANPA call blocking

The US remains an incredibly hostile market and the tsunami of rubbish traffic looking for a home shows no relent. We mostly filter it out in our sal…

Teams Operator Connect and BYoC are out of beta

We’re delighted to say that we’ve moving the following features into live production having previously only been available to those in our beta progr…

Conversational AI roadmap

This might be the most important post I’ve written in a while, or at least the one I find most exciting! If you haven’t yet had a chance to experimen…

AI at Simwood

I attended a conference recently where AI was everywhere. Seemingly every carrier and reseller there was working on AI yet, as the CEO of Gamma, succ…

New feature: Conversational AI

We’ve been working on a stealth project for Q1 which I’m delighted to unveil – you can now add intelligent AI voice agents to your numbers, be they n…

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