Straight-talking, in writing

The Simwood blog.

Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.

Make VertiCall Great Again

When we introduced VertiCall (formerly VoxAP) it was a gamechanger. We made sure almost everything about it differed to the swathe of ‘SIP client’ ap…

Is your carrier helping kill your business?

Our position on dirty origin surcharges should be pretty well known to readers of this blog, or attendees at events by now. We think they’re toxic an…

We’re on the Cover of Comms Business – November 2024 Edition!

We’re super excited to share that Simwood is the cover story in the November issue of Comms Business! The article dives into what we’ve been up to, o…

A Year in the Life of Rashid: My Journey as a Level 1 VoIP Engineer at Simwood

It’s hard to believe that I’ve already spent a year working as a Support Engineer at Simwood. When I first joined, I was looking for a more technical…

Teams Parallel Routing

When you own most of your technology stack, you can do awesome things and you have expectations way beyond what dinosaurs can even imagine as possibl…

ITW Africa and Shenanigans

Hey, it’s Parns from the Colouring-in Department! After a whirlwind month across two continents, I am back in Simwood HQ, fully recharged and buzzing…

BYoC & Porting – the perfect couple

You’ll have read about the brilliant work of Charles (our CTO) and his team around porting, and separately about our BYoC capability on both Carrier…

BT’s 999 outage

I was at an event in Malaysia last week and was, frankly, ashamed to be British. The UK was singled out for so many failings and being on a fast trac…

Changes to UK Mobile billing

In January 2023, we changed how we presented UK Mobile breakouts on our rate sheets so our depth of interconnectedness was more clear. We essentially…

Hosted going global

We’ve been pretty critical of Carrier Services competitors claiming to ‘get global’, due to casual approaches to regulation, outright deception or de…

The Rise of the Robots

We mentioned recently our work with porting automation and our aims there. We took a big step last week which I wanted to update you on. It is import…

Hi, I’m Fred!

Hi, It’s me Fred My name is Fred Muteesa, I am a husband and a father of 4. I am originally from Uganda but currently based in the UK (more on this l…