Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.
I was at an event in Malaysia last week and was, frankly, ashamed to be British. The UK was singled out for so many failings and being on a fast trac…
In January 2023, we changed how we presented UK Mobile breakouts on our rate sheets so our depth of interconnectedness was more clear. We essentially…
We’ve been pretty critical of Carrier Services competitors claiming to ‘get global’, due to casual approaches to regulation, outright deception or de…
We mentioned recently our work with porting automation and our aims there. We took a big step last week which I wanted to update you on. It is import…
Hi, It’s me Fred My name is Fred Muteesa, I am a husband and a father of 4. I am originally from Uganda but currently based in the UK (more on this l…
I’m afraid this post might be a bit ranty. Regular readers will know they sometimes are (some love it, some hate it – that’s how principles go) and I…
You may recall our announcement “Free Teams Comes to Hosted” where we said it’d be dropping in early Q3. So here we are and delighted to announce tha…
We are thrilled to be attending ITW Africa 2024 in Kenya from September 10-12th at the Radisson Blu Hotel, Nairobi Upper Hill. If you’re an internati…
Carrier Services customers will recently have received a survey from us which made it pretty clear we were reconsidering our position on origin surch…
Heads-up – something big is about to change in porting, and I don’t mean One Touch Switch. For us, porting has always been a loss leader. It is a rid…
By now, you’ll have seen that Ofcom have banned inflation-linked prices rises during the contract term for “customers.” Ofcom’s PR machine deliberate…
Hi All, I don’t think an introduction is needed here as I’m sure I have spoken to you, but for those who don’t know, I’m Jakob, a Level 3 Support Eng…