Straight-talking, in writing

The Simwood blog.

Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.

Resilience is not a magic button

I’m afraid this post might be a bit ranty. Regular readers will know they sometimes are (some love it, some hate it – that’s how principles go) and I…

Teams in Beta on Hosted

You may recall our announcement “Free Teams Comes to Hosted” where we said it’d be dropping in early Q3. So here we are and delighted to announce tha…

Come Visit Us in Nairobi!

We are thrilled to be attending ITW Africa 2024 in Kenya from September 10-12th at the Radisson Blu Hotel, Nairobi Upper Hill. If you’re an internati…

Dramatic change to our position on Origin Surcharges

Carrier Services customers will recently have received a survey from us which made it pretty clear we were reconsidering our position on origin surch…

Something big is coming to porting!

Heads-up – something big is about to change in porting, and I don’t mean One Touch Switch. For us, porting has always been a loss leader. It is a rid…

Dirty CPI-Linked Retail Contracts

By now, you’ll have seen that Ofcom have banned inflation-linked prices rises during the contract term for “customers.” Ofcom’s PR machine deliberate…

Jakob, Support Team Leader, talks Potatoes

Hi All, I don’t think an introduction is needed here as I’m sure I have spoken to you, but for those who don’t know, I’m Jakob, a Level 3 Support Eng…

David Duffett joins Simwood

I’m excited to let you know that David Duffett is joining Simwood. Many of you will know David. He’s been a speaker at every SimCon, either in his fo…

BYoC inbound in beta

A few months ago we signalled our intention to open up the Simwood network so you could route calls through us from or to other carriers, a.k.a. BYoC…

Is your bi-lat partner actually your enemy?

By Pete Farmer I’ve had the privilege this year of speaking to senior people in many large international telcos, to build relationships and reveal Th…

vmWare exploit could be interesting…

By Simon Woodhead There’s an interesting blog post out today which I suspect will make a few of our competitors hot under the collar, even though thi…

SMS improvements

By Simon Woodhead Those who know us of old know Simwood started life as “eSMS” – the world’s first global gateway between the Internet and mobile pho…