Straight-talking, in writing

The Simwood blog.

Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.

Simwood-EE interconnect live

By Simon Woodhead I’m taking a break from the madness of the very international ITW to share some exciting news in our home UK market. Our interconne…

Comms Business Cover Story – May 2024

We’re thrilled to announce that once again, we’re featured as the cover story in the May edition of Comms Business. Access the magazine or click on t…

The outage that wasn’t!

By Simon Woodhead I made a post on LinkedIn last night which is usually an event! This time the wokerati were nowhere to be seen, sensible people did…

Does your “carrier” have any infrastructure in the UK?

By Simon Woodhead In recent weeks I’ve poked fun at the dinosaurs in our sector, got cross at the lies and hypocrisy amongst others as well as ridicu…

Greed, lies and telecoms!

By Simon Woodhead I was drawn to this industry by the opportunity to leverage technology to make the world better. For those who don’t know our backs…

Custom rates

By Simon Woodhead In a small and long overdue change, the rate files available in the portal and API are now account specific. If you have bespoke ra…

The big 999 myth

By Peter Farmer Operate a voice service in the UK? Does it use telephone numbers? Then you have to provide access to 999/112. Oh, it’s over the top y…

Our New Website Is Here!

Hi, this is my first blog and it comes with a big announcement. Yup, you got it in the title – we have a new website. It’s been a long project. Here’…

Potato?

In recent blog posts we’ve talked a lot about the Simwood Potato. I wanted to pull some of those threads together in one place. Firstly, the ‘potato’…

Get Global!

By Simon Woodhead I read a great book recently – No Bullsh*t Strategy by Alex Smith. He has a newsletter and blog too which I’d recommend. In the boo…

Carrier-side Call Recording in Beta (and Beta programme)

By Simon Woodhead We have a lot of new features in the pipeline and therefore rather than manage access to each one individually, we’re launching a b…

Calling all Carriers and Platform Operators (Part 2 – BYoC)

By Simon Woodhead We blogged recently how the industry was (and wasn’t) evolving, and the disconnect there. Today we’re announcing an upcoming featur…