Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.
By Simon Woodhead In a small and long overdue change, the rate files available in the portal and API are now account specific. If you have bespoke ra…
By Peter Farmer Operate a voice service in the UK? Does it use telephone numbers? Then you have to provide access to 999/112. Oh, it’s over the top y…
Hi, this is my first blog and it comes with a big announcement. Yup, you got it in the title – we have a new website. It’s been a long project. Here’…
In recent blog posts we’ve talked a lot about the Simwood Potato. I wanted to pull some of those threads together in one place. Firstly, the ‘potato’…
By Simon Woodhead I read a great book recently – No Bullsh*t Strategy by Alex Smith. He has a newsletter and blog too which I’d recommend. In the boo…
By Simon Woodhead We have a lot of new features in the pipeline and therefore rather than manage access to each one individually, we’re launching a b…
By Simon Woodhead We blogged recently how the industry was (and wasn’t) evolving, and the disconnect there. Today we’re announcing an upcoming featur…
It has been 28 years since we had our first API (the term ‘API’ didn’t exist then – they were ‘web services’) and something like 24 years since we fi…
By Peter Farmer Many of you know of my dual-nationality. Being both British and Canadian, means I give twice as much grief to Americans (and get twic…
By Simon Woodhead I’ve always loved the US market because of its straightforwardness. One doesn’t have Regulators beating around the bush, making eve…
By Peter Farmer By now, you’ll be aware of a Statement issued by our regulator, the Office of Communications, that kicked any form of STIR/SHAKEN or…
By Simon Woodhead There are different approaches to maintenance around our industry and they are very revealing, if not concerning, as to architectur…