Straight-talking, in writing

The Simwood blog.

Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.

Calling all Carriers and Platform Operators (Part 1 – Dinosaurs)

It has been 28 years since we had our first API (the term ‘API’ didn’t exist then – they were ‘web services’) and something like 24 years since we fi…

The USA is losing the plot

By Peter Farmer Many of you know of my dual-nationality. Being both British and Canadian, means I give twice as much grief to Americans (and get twic…

What is going on in the US?

By Simon Woodhead I’ve always loved the US market because of its straightforwardness. One doesn’t have Regulators beating around the bush, making eve…

On STIR/SHAKEN, Ofcom nailed it. On spoofing….?

By Peter Farmer By now, you’ll be aware of a Statement issued by our regulator, the Office of Communications, that kicked any form of STIR/SHAKEN or…

Maintenance windows tell you a lot!

By Simon Woodhead There are different approaches to maintenance around our industry and they are very revealing, if not concerning, as to architectur…

AI & carrier-side call recording

By Simon Woodhead We don’t normally go in for vapourware but we’ve got some really cool proof-of-concepts working in the lab which we wanted to talk…

Diversity in telecoms

By Simon Woodhead As I write this, we’ve just wrapped up at Capacity Middle East in Dubai. It was an incredibly multicultural event, bringing operato…

Are you going to ITW?

By Simon Woodhead It was great to catch up with so many of our international customers at Capacity Middle East, but at the same time a bit frustratin…

Diversity in telecoms

By Simon Woodhead As I write this, we’ve just wrapped up at Capacity Middle East in Dubai. It was an incredibly multicultural event, bringing operato…

Be less shit!

By Simon Woodhead Avid readers may recall we warned about another of this industry’s dirty secrets in October 2022 – the “CPI+3.9%” wheez. We gave a…

2023 – What a Year!

By Simon Woodhead It is customary for me to write something at this time of year, reviewing the year that is coming to an end and recapping on highli…

Canadian VoIP Fraud

By Simon Woodhead For the last 6 months or so, I’ve been quietly working with journalists and producers from Canada CBC’s “The Fifth Estate” – their…