Straight-talking, in writing

The Simwood blog.

Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.

AI & carrier-side call recording

By Simon Woodhead We don’t normally go in for vapourware but we’ve got some really cool proof-of-concepts working in the lab which we wanted to talk…

Diversity in telecoms

By Simon Woodhead As I write this, we’ve just wrapped up at Capacity Middle East in Dubai. It was an incredibly multicultural event, bringing operato…

Are you going to ITW?

By Simon Woodhead It was great to catch up with so many of our international customers at Capacity Middle East, but at the same time a bit frustratin…

Diversity in telecoms

By Simon Woodhead As I write this, we’ve just wrapped up at Capacity Middle East in Dubai. It was an incredibly multicultural event, bringing operato…

Be less shit!

By Simon Woodhead Avid readers may recall we warned about another of this industry’s dirty secrets in October 2022 – the “CPI+3.9%” wheez. We gave a…

2023 – What a Year!

By Simon Woodhead It is customary for me to write something at this time of year, reviewing the year that is coming to an end and recapping on highli…

Canadian VoIP Fraud

By Simon Woodhead For the last 6 months or so, I’ve been quietly working with journalists and producers from Canada CBC’s “The Fifth Estate” – their…

Teams and our strategic vision

By Simon Woodhead Heads-up: As I write this I’m hungry, so expect food-based metaphors. Ironically I’ve just had lunch, but we’re into that time of y…

Origin Based Routing/Billing

By Simon Woodhead If you clicked on this post expecting an announcement that we’d thrown in the towel on our stance against dirty origin surcharges a…

Call Quality

By Simon Woodhead TLDR: We’re taking proactive steps to combat low quality traffic amongst our customers. This blog explains what, why, and hopefully…

Sweden CLI blocking

By Simon Woodhead In keeping with a list of countries we’re now losing track of, Sweden has jumped on the CLI blocking train. Following guidelines fr…

PSTN Switch Off – Act now

By Simon Woodhead Unless you’ve been abroad or are a consumer (but that’s a whole other rant) you’ll be aware of PSTN switch off. For many it has bee…