Straight-talking, in writing

The Simwood blog.

Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.

Teams and our strategic vision

By Simon Woodhead Heads-up: As I write this I’m hungry, so expect food-based metaphors. Ironically I’ve just had lunch, but we’re into that time of y…

Origin Based Routing/Billing

By Simon Woodhead If you clicked on this post expecting an announcement that we’d thrown in the towel on our stance against dirty origin surcharges a…

Call Quality

By Simon Woodhead TLDR: We’re taking proactive steps to combat low quality traffic amongst our customers. This blog explains what, why, and hopefully…

Sweden CLI blocking

By Simon Woodhead In keeping with a list of countries we’re now losing track of, Sweden has jumped on the CLI blocking train. Following guidelines fr…

PSTN Switch Off – Act now

By Simon Woodhead Unless you’ve been abroad or are a consumer (but that’s a whole other rant) you’ll be aware of PSTN switch off. For many it has bee…

Porting features (and skirmishes)

By Simon Woodhead One of our areas of focus at the moment is automation and porting has been getting some love, as our volumes continue to accelerate…

What a difference a year makes

By Simon Woodhead It is pretty much a year since I stepped back into the business. Sure, the announcement came in late November but as you’ll expect…

Sri Lanka basis change

By Simon Woodhead As a reminder, in our full rate sheets you will find what we call the ‘minimum’ and ‘increment’ for each breakout. for the UK this…

Our policy on “security questionnaires”

By Peter Farmer Simwood, like all networks and service providers with a turnover over £634k a year, have specific legal obligations with respect to s…

More call tariff options (including NPA-XX)

By Simon Woodhead Given our position of being a licensed CLEC in 21 States of the USA, and having numbering in 100% of the USA, as well as our evolut…

Domestic focus, global outlook

By Peter Farmer TL;DR: We’re now members of the International Telecommunications Union and look forward to working with fellow members, Governments,…

Microsoft Teams Update

By Charles Chance I wanted to update you on our Microsoft Teams project because Phase 1 is nearly complete and we’ll be getting in touch with custome…