Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.
by Ross McKillop When Ofcom announced General Condition C6, and the promise that it would ensure valid Network Numbers that could identify the origin…
If there’s one thing a lot of us enjoy, for want a better word, it is analysing customer service and company communications. Today’s world has rightl…
Simon Woodhead and Ross McKillop take us through Simwood Architecture.
Simon Woodhead takes us through Simwood’s new voice app.
Andrew Davies and Alex Lane of the Simwood Operations Team (Level 1 Support) tackle frequently asked questions.
Ross McKillop gives us an update on Ofcom’s General Condition 6.
Simon Woodhead takes us through Simwood’s new SD-WAN offering.
Neil Brown took us through relevant Regulatory changes at SimCon2.
Jared Smith of Sangoma gave a great session at SimCon2 on network diagnosis for VoIP.
Dave Horton takes us through his ‘years wondering the open-source wilderness with Drachtio’ at SimCon2.
David Duffett of Digium updates us at SimCon2 on the Asterisk and FreePBX projects.
Dan Jenkins of Nimble Ape updates us at SimCon2 on new APIs available within the web platform.