Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.
Ofcom are presently consulting on two topics very close to our hearts. These are first consultations, there should be others, and we’d encourage all…
by Thomas Hadden, COO Simwood Inc. Many of you may have heard of the changes being implemented in 2019-2020 by USA – ILEC/CLECs/IPES Carriers. The mo…
By Frazer Barnet Those of you that are regular readers of this blog will know that we love all aspects of the Open Source community. Last year saw a…
As a rapidly growing company, we are always on the lookout for exceptional talent to join our team. Whilst we have a policy to not poach staff workin…
By Simon Woodhead We’re noticing a worrying trend in UK telecoms that is evidenced by a rise in what we call tickets about ‘weird shit’. The days of…
SimCon now has its own micro-site where we’ve uploaded details of the inaugural SimCon Awards. Check it out at https://simcon.io/
By Simon Woodhead Numbering We’re really pleased to confirm that the US numbering porting interface is available in beta. Thanks to those customers w…
by Ross McKillop When Ofcom announced General Condition C6, and the promise that it would ensure valid Network Numbers that could identify the origin…
If there’s one thing a lot of us enjoy, for want a better word, it is analysing customer service and company communications. Today’s world has rightl…
Simon Woodhead and Ross McKillop take us through Simwood Architecture.
Simon Woodhead takes us through Simwood’s new voice app.
Andrew Davies and Alex Lane of the Simwood Operations Team (Level 1 Support) tackle frequently asked questions.