Straight-talking, in writing

The Simwood blog.

Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.

Please Update Our US Payment Details

We’ve amended our bank details to reflect changes made to our USD payment account, so from now on if you pay us in USD using Transferwise you must en…

Rachel Riley to host the SimCon Awards

By Simon Woodhead Seriously recognising the efforts of a technical industry in a room full of some very bright minds requires a seriously bright host…

Ofcom enforces Ofcom’s rules

By Simon Woodhead Please forgive the cynicism the title conveys but we’re genuinely surprised to see in recent weeks that Ofcom has taken action for…

We do NOT operate wholesale VoIP for anyone else!

By Simon Woodhead It is frustrating when you work hard to innovate and differentiate, to enable your customers to deliver unique and fabulous service…

Management changes

By Simon Woodhead I’m delighted to announce a few changes in our team! I mentioned recently how Thomas Hadden had joined us as COO of Simwood Inc, br…

Please tell us what you think (not a laborious survey!)

By Simon Woodhead Some years ago, I asked customers to let me know what you considered the ‘essence of Simwood’ to be. The aim here was to help us kn…

Introducing our 100% uptime SLA!

by Simon Woodhead November wasn’t a great month for our competitors (or their resellers who pretend to be competitors) with multiple outages amongst…

Get ready for SimCon2

We’re pleased to announce SimCon2 is happening on February 7th and February 8th 2019! We have an exciting agenda which will span both days (including…

Introducing the SimCon awards

By Simon Woodhead Recognition is a good thing, but sadly we think the way awards work currently is fundamentally broken and we’d like to change that.…

Simwood Christmas Opening Hours

By Ateeq Rehman As we approach this wonderful festive time of the year, we would like to notify all our customers of our office opening hours and las…

Helping us to help you help us help you

By Andrew Davies Here at Simwood, we like puzzles and problems, it’s part of what drives our spirit of innovation. This means we don’t go about avoid…

SimCon2 – Save the Date

SimCon2 will be taking place in Bristol Thursday February 7th to Friday February 8th 2019. Hold fire booking hotel rooms just yet as we’ll be sending…