Straight-talking, in writing

The Simwood blog.

Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.

Please tell us what you think (not a laborious survey!)

By Simon Woodhead Some years ago, I asked customers to let me know what you considered the ‘essence of Simwood’ to be. The aim here was to help us kn…

Introducing our 100% uptime SLA!

by Simon Woodhead November wasn’t a great month for our competitors (or their resellers who pretend to be competitors) with multiple outages amongst…

Get ready for SimCon2

We’re pleased to announce SimCon2 is happening on February 7th and February 8th 2019! We have an exciting agenda which will span both days (including…

Introducing the SimCon awards

By Simon Woodhead Recognition is a good thing, but sadly we think the way awards work currently is fundamentally broken and we’d like to change that.…

Simwood Christmas Opening Hours

By Ateeq Rehman As we approach this wonderful festive time of the year, we would like to notify all our customers of our office opening hours and las…

Helping us to help you help us help you

By Andrew Davies Here at Simwood, we like puzzles and problems, it’s part of what drives our spirit of innovation. This means we don’t go about avoid…

SimCon2 – Save the Date

SimCon2 will be taking place in Bristol Thursday February 7th to Friday February 8th 2019. Hold fire booking hotel rooms just yet as we’ll be sending…

Astricon 2018 Keynote: Default Distrust by Simon Woodhead

VoxAP: One more thing…

Thanks to those of you who enrolled for early access to the VoxAP beta last week. We don’t intend revealing the entire road-map here, but we really w…

Comms Business Cover Story – November 2018

We’re really pleased to again be the cover story in November’s edition of Comms Business. Please see the magazine or click on the image for a PDF cop…

Introducing VoxAP

By Simon Woodhead It has been a while since we mentioned mobile and, for those who enquire about Simwood Mobile very regularly, please be assured we…

Capacity, capacity, and a huge thank you!

By Simon Woodhead Over the course of 2018 we’ve quadrupled our outbound capacity to keep pace with customer demand; that is within the UK and exclude…