Straight-talking, in writing

The Simwood blog.

Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.

Thanks for 2016!

By Simon Woodhead As we near Christmas I wanted to say a huge thank you to all of our customers and wish you and your families the very best for the…

Discovering Mobility!

By Simon Woodhead I found myself getting very passionate about a new discovery when speaking to a customer earlier this week, and I thought I’d try a…

MNP & OTT are live!

Further to last week’s post about Simwood Mobile OTT, we’re pleased to confirm these are now both available in the portal and API. Where your account…

Simwood Mobile OTT

As we hinted last week, we’re delighted to finally announce: Mobile Number Portability (MNP) In bundle UK mobile numbers In both cases you can take a…

Christmas Opening Hours

Given many other operators are closing their porting desks over the Festive Season, the last porting date for 2016 will be on Thursday 22nd December.…

Call Forwarding and Trunks

By popular request, it is now possible to associate the outbound leg of a forwarded (NTS) call with a trunk. We’ve long enabled a number to be associ…

Mobile update

November 18th 17:00 – FINAL UPDATE Regretfully we were unable to satisfy our technical concerns with the preferred solution on the table. They were f…

Comms Business Cover Story

We’re really pleased to be November’s cover story in Comms Business magazine. If you haven’t received your copy of the magazine yet, you can read our…

Freephone rate change

Due to changes beyond our control, we will be increasing the charges to receive calls on Simwood 080 Freephone numbers, effective October 19th. These…

Wholesale Porting / Updated MSA

We’re changing our MSA to be more permissive and explicit with regards to a quirk of the (fundamentally broken) industry porting process we know as “…

There’s a reason the majority of our team are engineers!

And that reason is uptime! We don’t like to gloat, outages can and do happen to anyone (including us occasionally), but on days like today when yet a…

SMSC / SMS rate change

Since January we’ve been re-designing a number of areas of our architecture, notably Simwood Mobile’s SMSC. Our Mauritius development team weren’t sa…