Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.
We are pleased to announce the launch of a brand new Simwood Help Centre for our customers. The new Simwood Help Centre has now replaced the old Know…
Following a successful show last year, Simwood will once again be at Convergence Summit South. Several of the Simwood team will be on hand to discuss…
As part of continued improvements to our network we are introducing some new IP addresses for SIP signalling traffic in London, Manchester, and Sloug…
Once again, we’re proud sponsors of ClueCon in Chicago. Our CEO Simon Woodhead is talking on Tuesday at 1530, introducing our new network architectur…
By Simon Woodhead I’ve just picked up the phone to a long-time customer (let’s call him Frank) as the tone of a support ticket suggested he was somew…
We’ve mentioned before how anyone purporting to offer you “unlimited channels” or “unlimited free calls” are, in our experience, either telling fibs…
By Simon Woodhead It has been more than 4 years since we overhauled our core network and boy how the world has changed since then! Back then we chose…
We’re concerned at the level of traffic customers are delivering to us over the public Internet and would like to encourage you to connect directly t…
We’re finding some of our less agile competitors trying to compete with us in words and claims. Whilst most of our existing customers are astute enou…
By Simon Woodhead Over the bank holiday we performed some short-notice changes to the way our web properties are served and promised an explanation a…
Adele has done a short video on how to manage the financial aspects of your account using our portal:
By Simon Woodhead As you may have heard I was elected to the LINX Board on May 17th. I just wanted to thank all customers and friends who voted for m…