Straight-talking, in writing

The Simwood blog.

Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.

Our new brochure

Following our Competitive Review video, we are very proud to share with you our new (first ever!) brochure. This will provide you with a brief overvi…

Codec handling – important technical change

This is an important change which may break your inbound call routing if you have misconfigured certain things. We recommend you check ASAP, and cert…

We’re hiring – Senior DevOps Engineer

Fancy joining our Southampton team? For more information and to apply please see LinkedIn

Competitive Review – Important Changes

Ofcom CEO gives House of Commons Evidence

Sharon White, new CEO of Ofcom, today gave evidence to the House of Commons Culture, Media and Sport Select Committee. Whilst a satirical commentary…

Simwood Mobile SIP Registration

As you’re no doubt aware we have a new Partner Manager in the form of Craig Howell, Craig was issued with his new Simwood Mobile company phone earlie…

Meltdown elsewhere! Welcome to Simwood.

We’re delighted to have received dozens of big enquiries today from operators experiencing severe issues with BT IPX, and coincidentally, another who…

Introducing the New Simwood Portal

We’ve really appreciated all the positive feedback of our new beta portal (v3) since it’s introduction last August and are pleased to announce that,…

Craig Howell joins as Partner Manager

We are very excited to welcome Craig Howell to our team. Craig has been appointed as Partner Manager, a completely new role for us, and is responsibl…

NGCS – 3 things to watch out for on July 1st

As should be no surprise, Ofcom’s NGCS takes effect on July 1st. This is not a post about the consumer harm and confusion we think will result, nor i…

NGCS Outpayment Changes

As a consequence of NGCS, all 08 number ranges we currently make out-payments on will be shifting to new Service Charges. This also means our out-pay…

New porting guide

We’ve published a new porting guide which can be found under the ‘Porting’ tab of the customer portal. An increasing number of customers are submitti…