Straight-talking, in writing

The Simwood blog.

Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.

Meltdown elsewhere! Welcome to Simwood.

We’re delighted to have received dozens of big enquiries today from operators experiencing severe issues with BT IPX, and coincidentally, another who…

Introducing the New Simwood Portal

We’ve really appreciated all the positive feedback of our new beta portal (v3) since it’s introduction last August and are pleased to announce that,…

Craig Howell joins as Partner Manager

We are very excited to welcome Craig Howell to our team. Craig has been appointed as Partner Manager, a completely new role for us, and is responsibl…

NGCS – 3 things to watch out for on July 1st

As should be no surprise, Ofcom’s NGCS takes effect on July 1st. This is not a post about the consumer harm and confusion we think will result, nor i…

NGCS Outpayment Changes

As a consequence of NGCS, all 08 number ranges we currently make out-payments on will be shifting to new Service Charges. This also means our out-pay…

New porting guide

We’ve published a new porting guide which can be found under the ‘Porting’ tab of the customer portal. An increasing number of customers are submitti…

Our response to Ofcom’s Strategic Review of Digital Communications

Ofcom has announced a “Strategic Review of Digital Communications” and in Phase 1 has asked for input on what to review. Our formal response is copie…

The Impossible Dream

Dan Lane has posted a very personal piece on his journey to Simwood Mobile, culminating with his talk at Kamailio World last week. It is called “The…

Press Release: Simwood selected for voice services to the London Internet Exchange

Wholesale network operator Simwood has been selected by the London Internet Exchange (LINX) to provide highly available voice services. LINX is one o…

NGCS changes: “But Ofcom say…”

Since we published our draft July rate sheet last week a few customers have been quick to tell us it is wrong. It is “wrong” because the Ofcom Servic…

NGCS rate / code sheets available

We’re working through digesting the NGCS changes and as we mentioned in our analysis, they make for massive change. As it is really important that yo…

Will consumers be better off under NGCS?

We’ve given the background to Ofcom’s NGCS changes in previous posts but now the full information is available we’ve begun our work of digesting the…