Straight-talking, in writing

The Simwood blog.

Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.

Change of address

You may recall in a previous blog post that we are hiring at our new Southampton location, now we’ve actually moved in, please ensure your records ar…

Nuisance Call Changes – bigger fines for those they still can’t find

The Government has today announced changes that enable them to “crack down” on nuisance callers. We really welcome this and as regular readers will k…

Porting charge reductions

You may recall us saying that geographic number port requests could be submitted through our beta portal or API. Both offer features to cut through t…

Come and join our Southampton team

We’ve never been a company that measures our success by head-count. We have few, exceptional people, dealing with intelligent customers. We’ve histor…

999 price changes – more options to meet your GC4 obligations

It’s exactly one year ago to the day that we announced that we were abolishing our monthly fee for 999 record updates in favour of a per update fee o…

Christmas VoIP attacks 2014

Firstly, a very happy New Year and we trust you had a good break. This time last year, we know many people hadn’t, and we’d spent the majority of the…

Thanks for another great year!

I want to wish you the best for the coming festivities and to say thank you for working with us this year. I really hope it is a good one for you and…

Simwood Fraud Protection on PSTN lines

So, you’re a successful ITSP who enjoys the benefits of Simwood’s fraud protection – you recognise that preventing margin being lost to fraud greatly…

Trunk Balances, Porting and other API Improvements

We’ve just released the latest version of our API Documentation, and it includes many new features which you’ll also find in the latest release of th…

Beta portal update

We’ve really appreciated the positive feedback since we released our v3 portal in beta in September. Whilst it ‘only’ surfaces features that have in…

November Update on Simwood Mobile

Subscribers of our mobile newsletter were sent this update several weeks ago, subscribe to our Mobile Newsletter and get the latest updates ASAP. Unb…

Porting Desk – Christmas Hours

The porting desk will be closed for Christmas from Friday 19th December to Monday 5th January. Please note that no orders will be processed and no po…