Straight-talking, in writing

The Simwood blog.

Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.

Thanks for another great year!

I want to wish you the best for the coming festivities and to say thank you for working with us this year. I really hope it is a good one for you and…

Simwood Fraud Protection on PSTN lines

So, you’re a successful ITSP who enjoys the benefits of Simwood’s fraud protection – you recognise that preventing margin being lost to fraud greatly…

Trunk Balances, Porting and other API Improvements

We’ve just released the latest version of our API Documentation, and it includes many new features which you’ll also find in the latest release of th…

Beta portal update

We’ve really appreciated the positive feedback since we released our v3 portal in beta in September. Whilst it ‘only’ surfaces features that have in…

November Update on Simwood Mobile

Subscribers of our mobile newsletter were sent this update several weeks ago, subscribe to our Mobile Newsletter and get the latest updates ASAP. Unb…

Porting Desk – Christmas Hours

The porting desk will be closed for Christmas from Friday 19th December to Monday 5th January. Please note that no orders will be processed and no po…

Two men, two hacks, two very different outcomes…

We offer more fraud mitigation tools than any other carrier. We give data away freely which is used by others in their own products and networks. Fin…

Registration proxy update

It is some months since we first put our registration proxy out in beta. Whilst still in beta for now, we’ve released a new version of it. This has s…

Further guidance on OFCOM’s “Service Charge” changes

We previously discussed what changes were afoot and suggested customers hold-fire from responding to OFCOM’s demands until the situation was more cle…

Our new video: Authentic Wholesale VoIP

If you didn’t make it to Convergence Summit, let us present our new video. We’re pretty pleased with it but would love your feedback. There are a few…

ITSPA Fraud Session at Convergence Summit South

If you haven’t yet registered to come to Convergence Summit South, time is running short so please do so soon. If you are able to make it Simwood is…

Realtime API Reports

We’re constantly improving our API it based on your feedback. Recently we’ve added more fraud controls, changes to trunks are now processed in real t…