Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.
We wanted to let you know that our WhatsApp integration has got a lot bigger and approval by Meta is in progress. Charles and team have worked tirele…
As has been said many times on this blog, Simwood has a depth of interconnect in the UK which rivals the largest of our competitors, and exceeds any…
<RANT> In the UK, if you want to ride a moped, you have to be trained and pass a test. Why? Because you’re a danger to yourself and others, without a…
As those of you subscribed to our status page – if you’re not you should – will already know we had an issue with our payment provider last week resu…
There are many decisions you can make in business that nobody will know about. Your shareholders may make more or less, as a result. Your agility or…
There’s quite a buzz around what we’re doing with WhatsApp and, separately, Conversational AI. We appreciate those of you who are patiently excited –…
We work hard to ensure when customers want to pay us money, it is easy and payments are automatically applied as soon as received, where possible. Ma…
What is a mobile number? Contrary to popular belief, it is not just +447x, as you have to omit personal numbers (long story,) which are +4470 and rad…
We were having a conversation the other evening in Simwood Towers. Well, not really, Pete was sitting in his pants in Canada (not a fetish, but the r…
You know us regulatory types (for those that don’t know, that’s my background). We love our three-letter abbreviations and defined terms etc. So I wa…
This is my take on Simon’s recent post about essentially the same topic – yes, we were both driven to rant independently, and you can’t waste a rant!…
I wrote a blog a few weeks ago regarding the ridiculous pushback we get on certain traffic flows, which our nuisance call algorithms have blocked. No…