Category

Commercial

We’re live with Three

As has been said many times on this blog, Simwood has a depth of interconnect in the UK which rivals the largest of our competitors, and exceeds any…

Change of payment details

As those of you subscribed to our status page – if you’re not you should – will already know we had an issue with our payment provider last week resu…

Zero tolerance – take our KYC requests seriously

I wrote a blog a few weeks ago regarding the ridiculous pushback we get on certain traffic flows, which our nuisance call algorithms have blocked. No…

Hosted Pricing Changes and Carrier Services MSA Updates

I’d much rather be writing a notice about our awesome new conversational AI, or Teams Operator Connect, but, alas, I have the need to update you all…

Top Gun VoIP: Why the Best Must Give a Damn About Standards

With any new industry, the focus of the early builders is – quite naturally – building. When they put railroads across America, not much (if any) con…

The channel bubble – new bursting rules

I recall recently on one of my flights to a recent event looking at a packet of smoked almonds handed to me by the cabin crew which contained the war…

The bigger they are the harder they fall – don’t be a casualty

I’m writing this from Greece, taking a brief holiday with two of my children. It has been amazing to be away from the daily deluge of misery coming o…

More rate sheet options – which one suits you

We’ve done multi-currency billing/payment for decades, with multiple different service levels according to need and preference (no-commit, PAYG throu…

SMS on US numbers

The USA is an incredibly hostile market at the moment as you might have picked up from some of our blogs. SMS is one battleground and, frankly, one b…

2024 Financial Statements and Strategic Report

In keeping with tradition (here’s last year), I’d like to share our 2024 accounts. Our serious competitors have to do so in the public domain so doin…

Quick tweak to some export charges

Are you breaching, or planning to breach, the Simwood MSA in terms of attempting to engage in wholesale porting? Or are you otherwise causing, or abo…

Teams Operator Connect and BYoC are out of beta

We’re delighted to say that we’ve moving the following features into live production having previously only been available to those in our beta progr…

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