Category

Commercial

MSA and Service Category Changes

By Grahame Davies It’s been quite a while since we have reviewed our service categories and we have taken a long hard look at where we would like to…

Simwood Awarded ISO 9001 and ISO 27001

by Simon Woodhead Following back-to-back audits, I’m delighted to report that Simwood has been certified to two ISO standards! Firstly, ISO 9001:2015…

CommCon – Ticket Giveaway

By Frazer Barnet Those of you that are regular readers of this blog will know that we love all aspects of the Open Source community. Last year saw a…

We’re Hiring!

As a rapidly growing company, we are always on the lookout for exceptional talent to join our team. Whilst we have a policy to not poach staff workin…

Simwood Community Slack workspace, Status Page and “RFO” Handling

If there’s one thing a lot of us enjoy, for want a better word, it is analysing customer service and company communications. Today’s world has rightl…

SimCon2: Agenda

With just under a month to go until the big day, we’re pleased to announce the agenda for SimCon2! Below is the planned schedule of the events for th…

Please Update Our US Payment Details

We’ve amended our bank details to reflect changes made to our USD payment account, so from now on if you pay us in USD using Transferwise you must en…

Helping us to help you help us help you

By Andrew Davies Here at Simwood, we like puzzles and problems, it’s part of what drives our spirit of innovation. This means we don’t go about avoid…

Dirty Tricks!

By Simon Woodhead I’m old enough to remember the BA Dirty Tricks campaign against Virgin, where BA admitted to trying to poach Virgin customers and s…

Porting changes (inc. new policy)

By Simon Woodhead Update: Please see our FAQ on the below and our invitation to other operators. Two years ago we published our Porting Policy in an…

LRN-based billing

As many readers will know, we’ve been a domestic operator in the USA as a licensed CLEC since 2017. North America benefits from enviably effective nu…

Please update our bank account details

You may have missed that over the Christmas break we announced new local USD and EUR bank account details. We have now added a new GBP account to the…

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