By Simon Woodhead It has been a week since we announced the acquisition of Sipcentric and Birchills Telecom. I promised that I would update you on ou…
We’ve offered Direct Debit as a payment option you can configure in the portal for donkey’s years now, and the majority of our payments by value come…
By Grahame Davies It’s been quite a while since we have reviewed our service categories and we have taken a long hard look at where we would like to…
by Simon Woodhead Following back-to-back audits, I’m delighted to report that Simwood has been certified to two ISO standards! Firstly, ISO 9001:2015…
By Frazer Barnet Those of you that are regular readers of this blog will know that we love all aspects of the Open Source community. Last year saw a…
As a rapidly growing company, we are always on the lookout for exceptional talent to join our team. Whilst we have a policy to not poach staff workin…
If there’s one thing a lot of us enjoy, for want a better word, it is analysing customer service and company communications. Today’s world has rightl…
With just under a month to go until the big day, we’re pleased to announce the agenda for SimCon2! Below is the planned schedule of the events for th…
We’ve amended our bank details to reflect changes made to our USD payment account, so from now on if you pay us in USD using Transferwise you must en…
By Andrew Davies Here at Simwood, we like puzzles and problems, it’s part of what drives our spirit of innovation. This means we don’t go about avoid…
By Simon Woodhead I’m old enough to remember the BA Dirty Tricks campaign against Virgin, where BA admitted to trying to poach Virgin customers and s…
By Simon Woodhead Update: Please see our FAQ on the below and our invitation to other operators. Two years ago we published our Porting Policy in an…