Category

Commercial

Mobile update

November 18th 17:00 – FINAL UPDATE Regretfully we were unable to satisfy our technical concerns with the preferred solution on the table. They were f…

Freephone rate change

Due to changes beyond our control, we will be increasing the charges to receive calls on Simwood 080 Freephone numbers, effective October 19th. These…

Wholesale Porting / Updated MSA

We’re changing our MSA to be more permissive and explicit with regards to a quirk of the (fundamentally broken) industry porting process we know as “…

SMSC / SMS rate change

Since January we’ve been re-designing a number of areas of our architecture, notably Simwood Mobile’s SMSC. Our Mauritius development team weren’t sa…

Simwood Help Centre

We are pleased to announce the launch of a brand new Simwood Help Centre for our customers. The new Simwood Help Centre has now replaced the old Know…

Join us at Convergence Summit South

Following a successful show last year, Simwood will once again be at Convergence Summit South. Several of the Simwood team will be on hand to discuss…

ClueCon 2016

Once again, we’re proud sponsors of ClueCon in Chicago. Our CEO Simon Woodhead is talking on Tuesday at 1530, introducing our new network architectur…

Calling all long-time customers!

By Simon Woodhead I’ve just picked up the phone to a long-time customer (let’s call him Frank) as the tone of a support ticket suggested he was somew…

“Unlimited” my arse

We’re finding some of our less agile competitors trying to compete with us in words and claims. Whilst most of our existing customers are astute enou…

Video: Managing your account

Adele has done a short video on how to manage the financial aspects of your account using our portal:

Mobile Update!

Further our recent posts discussing what we were going to do to simplify mobile (both commercially and technically), we’re delighted to report we’ve…

Kamailio World 2016

Kamailio World is taking place in Berlin May 18-20th and we’d love to see you there! We’ve been to every event since it started and it gets better ev…

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